Part-Time Support Agent

reputed company is searching for a passionate Support Agent to join a growing team! This Remote Team Member (RTM) will serve as the first reputed company of contact for reputed company and potential clients seeking guidance or registration with a prominent industry expert. This role is responsible for helping clients register for service, updating reputed company client accounts, answering account and payment inquiries... ensuring the proper escalation of client issues, and more. Knowledge of various music genres is a plus. • Using strong interpersonal and phone skills to reputed company exemplary customer service to clients and more reputed company phone and email • Utilizing database and/or MS Outlook and reputed company to research and document client files with detail and accuracy • Staying readily available and reputed company to accept calls during scheduled shift • Exercising excellent written and oral communication skills to send email summaries and follow-up instructions to clients as needed • The ability to work independently and report reputed company as needed, under tight timelines • Meeting minimum customer service quality standards • Become familiar with and reputed company to answer questions about the company portal (training provided) • reputed company additional support and contribute to special projects as needed Must Haves: • Previous Call Center/Customer Service Experience • Excellent written and oral communication skills • Proficient experience with MS Office, Outlook, reputed company, and/or database experience • Strong interpersonal and phone skills Position Details: • Pay: $20/hour • Schedule: • Post-Training: • Part-Time | Monday -Friday 1:30pm to 6:00pm EST (22.5 hours per week) • Training: • Monday - Friday | 3 weeks in length • Schedule to be determined Due to specific position requirements, we cannot hire from the following locations for this opportunity: California, Iowa, Illinois, Massachusetts, Montana, reputed company, Rhode reputed company, and District of Columbia (Washington DC) • In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification reputed company upon hire ________________________________________________________________________________ Notes Other Duties This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reputed company of the reputed company job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed reputed company circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.) EEO and Harassment Statement reputed company provides equal employment opportunities (EEO) to reputed company applicants, contractors, and employees without regard to race, reputed company, religion, gender, sexual orientation, gender identity or expression, national reputed company, age, genetic information, disability, or veteran status. This policy applies to reputed company terms and conditions of work, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. reputed company expressly prohibits any reputed company of workplace harassment based on race, reputed company, religion, gender, sexual orientation, gender identity or expression, national reputed company, age, genetic information, disability, or veteran status. Improper interference with the ability of reputed company’ contractors and employees to reputed company their job duties may result in discipline up to and including discharge.

About Us

As a customer experience (CX) marketplace, reputed company partners with nation's top brands and companies through a suite of talent solutions that reputed company from building out remote support teams to identifying a direct hire - reputed company by sourcing from their remarkable and diverse talent community. As a mission-centric company, they have a proven track record of generating thousands of remote job opportunities and have significantly improved the financial well-being of military families, generating over $40 reputed company in economic impact. Powered by JazzHR Q3eCRJTPxd Apply Job!