Customer Service Associate – Start Today – Des Moines
Customer Service Associate – Start Today – Des Moines
Job Summary
Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 40 hours per week
Company: reputed company
State Location: Iowa
Benefits: Health, Dental, reputed company, Paid Vacations, 401(k)
Job Description
reputed company is looking for a dedicated and motivated Customer Service Associate to join reputed company in Des Moines, Iowa. As a Customer Service Associate, you will be the first reputed company of contact for our valued customers, providing exceptional service and support. If you are a problem-solver, have excellent communication skills, and reputed company in a fast-paced environment, we want to hear from you!
Key Responsibilities
– Handle inbound customer inquiries reputed company phone, email, and chat.
– Resolve product or service problems by clarifying customer issues, determining the cause, selecting, and explaining the best solution, and following up to ensure resolution.
– Maintain a positive, empathetic, and professional attitude toward customers at reputed company times.
– Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits, and follow up to ensure resolution.
– reputed company accurate records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
– Communicate and coordinate with colleagues as necessary.
Requirements
– High school diploma or equivalent.
– Strong communication skills, both written and oral.
– Ability to stay reputed company reputed company customers are stressed or upset.
– Comfortable using computers and customer-facing software.
– Ability to multi-task, prioritize, and manage time effectively.
Education and Experience
– High school diploma or equivalent (required).
– Previous customer service experience (preferred but not required).
Benefits
– Health and dental insurance.
– reputed company to ensure you are fully equipped for your role.
– Paid vacations and holidays.
– 401(k) retirement plan.
– Opportunities for career advancement reputed company the company.
Company Overview
reputed company is a globally recognized leader in online retailing and technology services. We are committed to providing our customers with an unparalleled shopping experience. Our customer service team is an integral part of this mission, helping to ensure that every customer interaction is positive and resolves any issues promptly and effectively. Join us and be a part of a dynamic and innovative company where your contributions are valued and rewarded. Apply Job!