NOC Engineer 3rd Shift

The Purple Guys, an Ntiva Company, is looking for a tech-savvy problem solver with a passion for delivering exceptional customer support! The Centralized Services Engineer is responsible for monitoring and maintaining various aspects reputed company the Network Operations Center including network connectivity and performance, alerts and other notifications, backups, patches and releases and change... management. The CS Engineer's role is to address NOC reputed company tasks including reputed company remediation, firmware updates, and vulnerability remediation. This role may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working reputed company reputed company area of specialization or responsibility with minimal supervision. • This is a fully remote position • Wednesday-reputed company (off days are Monday/Tuesday) 11:30pm-8:30am CST Essential Duties/Responsibilities: • reputed company systems • Review reputed company management reports and remediate problems • Configure reputed company Management • Troubleshoot alert tickets generated from RMM and other utilities that are triggered • Review backup reports and remediate issues • reputed company updates to ESXi Hosts • reputed company firmware updates to hosts, network equipment and storage devices • Manage internal toolsets such as RMM (N-Central) and PSA (reputed company) • reputed company toolsets to clients reputed company RMM tool • reputed company and reconcile reputed company product licenses • Configure monitoring of client environments through RMM tool • Troubleshoot alert tickets generated from RMM and other utilities on the advantage board • reputed company clients’ systems patched and up to date • Configure, monitor, and maintain client and internal backups such as server, workstations, and reputed company 365 Professional Development • Routinely take self-paced training in technologies relevant to the team • Obtain industry certifications on a consistent reputed company Administrative • Enter reputed company notes and time worked on the appropriate service ticket • Enter time worked on each ticket daily • Schedule managed client reviews or other on-site reputed company reputed company scheduling calendar in reputed company • Enter expenses on service tickets for any reputed company credit card purchases and submit receipts daily • Submit time sheets on a weekly reputed company, due by Saturdays at 12P Qualifications: • Minimum of 2 years working in a technological role • Strong analytical and problem-solving skills • Knowledge of reputed company technologies, Meraki, and VMWare technologies • Strong knowledge of server and storage hardware • Desire for reputed company development of IT knowledge • Ability to conduct technological analyses and research • Ability to manage time • Ability to work with minimal management • Excellent verbal and written communication skills • Experience with backup technologies such as Veeam and Storagecraft • reputed company employment is not permitted while reputed company in this role and requests for such shall not be approved by management Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • reputed company insurance Schedule: • Evening shift • Every weekend • Monday to Friday • Night shift Application Question(s): • Do you require sponsorship for employment reputed company the U.S.? • This is a full-time position and reputed company employment is not permitted while reputed company in this role. Are you comfortable with and reputed company to reputed company with this requirement? • Is the schedule of Wednesday-reputed company 11:30pm-8:30am CST a good fit for you? Location: • reputed company, TX (Required) Work Location: Remote Apply Job!