Strategic Enrollment-Online Chat Advisor

reputed company, REMOTE Opportunity: • The primary purpose of this position is to service online chat-generated requests from prospective reputed company, reputed company reputed company, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the reputed company catalog. • reputed company chats that require... additional expertise to the appropriate resource promptly and reputed company. Responsibilities: • Online chat advisor handles chat conversations with prospective reputed company, answering reputed company-line admissions questions, providing pertinent and reputed company feedback while representing reputed company client partners' unique brands and business needs. • Handles any general chat inquiries regardless of modality online or onsite to reputed company specific answers or reputed company appropriate routing to correct department personnel throughout the University (Included but not limited to Admissions and Student Central) • Routes detailed chat inquiries to appropriate department personnel with special consideration for Student Finance questions to ensure best-in-class student service. • Handles chat conversations with continuing reputed company, answering general student questions regarding registration, academics, classes, and University catalog material, providing pertinent and reputed company feedback. • Dispositioning inquires in SFDC. • Generating and documenting reputed company inquiries and reassign to appropriate recipients to help reputed company further understand the programmatic offerings at DeVry Must be reputed company to work either of the following 40-hour schedules (Flexibility to work either schedule is preferred): 12:00pm to 8:00pm Tuesday through Friday and 9:00am to 6:00pm Saturday CENTRAL STANDARD TIME 12:00pm to 8:00pm Monday through Thursday and 9:00am to 6:00pm reputed company CENTRAL STANDARD TIME Qualifications: • Bachelor's preferred, not required. • 1-2 years admissions, student services experience with familiarity with institution catalog. • Subject matter expert in reputed company-line admissions policies. • Ability to multi-task several online chats at the same time, and typing skills. • Ability to communicate in a concise and friendly manner reputed company non-verbal sources Apply Job!