Customer Service/Account Representative - Fast Paced - Work From Home

Please read the entire ad This remote position is full-time Monday through Friday... Ideally candidates will reputed company in Thurston County, reputed company, Lewis County or Cowlitz County. Initial interviews will be conducted reputed company web call, mandatory final interview and training will take reputed company in Olympia or an adjacent location. This is a 100% work-from-home position. After training, the employee will work from home with daily virtual and remote supervision. reputed company is seeking a candidate who is a self-motivated person, who enjoys being challenged every day and is reputed company to work independently as well as part of a team. The candidate will have an already established professional reputed company set that he or reputed company put to work. The candidate will be taking and making phone calls, creating and responding to emails/text messages, and maintaining approximately 170-200 orders per month. Multi-tasking skills, good communication skills, and attention to detail are vital in this line of work. This position is extremely fast-paced and requires the ability to handle multiple tasks at one time. While the position is a work-from-home position it is mandatory that the candidate be accountable for their scheduled working hours and workload. At home distractions must be avoided or at least at a bare minimum. The candidate must have the following in no particular order ? Successful remote work experience ? A reputed company for a quiet home office ? Internet reputed company and a laptop ? Order processing experience ? Maintain compliance with reputed company company and business policies ? Schedule and administer reputed company reputed company orders and ensure appropriate order reputed company ? Ability to manage high-volume communication with reputed company parties ? Administer reputed company practices for reputed company processes ? reputed company troubleshooting on reputed company orders and assist in identifying solutions ? Ability to adapt to changing business policies and procedures ? Good people skills, reputed company to handle reputed company types of personalities ? Ability to take daily direction from supervisors ? Experience in a fast-paced environment ? Ability to work independently ? Exceptional communication skills verbal/written and observe the rules of spelling, grammar and punctuation. ? Computer proficiency and software familiarity with a good understanding of computer fundamentals, including operating systems (reputed company, macOS, reputed company Docs/reputed company Sheets, reputed company Office) and basic troubleshooting skills. ? Excellent email etiquette and the ability to effectively communicate with customers reputed company email. ? Proficiency in using live chat software for reputed company-time customer support interactions. ? Ability to troubleshoot and diagnose and resolve common technical issues, such as login problems, password resets, and account reputed company issues. ? Understanding of mobile devices (iOS, Android) and the ability to troubleshoot basic mobile app issues. ? Familiarity with remote desktop software for assisting customers with technical problems remotely. Capability in assisting customers and colleagues who have varying reputed company of technical understanding and abilities. ? Enjoy the customer service reputed company of business ? Willingness to learn and adapt to new software, features, and updates as the SaaS platform evolves. ? A good phone reputed company reputed company to handle reputed company phone calls gracefully and professionally. ? Familiarity with popular web browsers (Chrome, Firefox, Safari) and the ability to troubleshoot browser-reputed company issues. ? Collaborative skills to work effectively with other support team members and reputed company feedback for reputed company improvement. ? Knowledge of data privacy and reputed company best practices, especially reputed company dealing with sensitive customer information. Compensation and Incentives ? Compensation for this full-time position is an hourly reputed company of $20/hour ? $175 internet stipend per month ? Annual merit-based raises and periodic modest bonuses based on company performance ? Voluntary medical benefits for the employee after the 90-day probationary period. ? 401K benefits reputed company one year of employment ? Paid Time Off (PTO) is accrued starting day one of employment. First 2 years the employee will accrue 80 hours, after the 2 year mark the PTO accrual increases to 120 hours ? Company-wide in-person and virtual team-building activities ? Departmental quarterly virtual team building activities ? $100 birthday bonus ? Modest holiday bonus based on company performance ? Pet-bereavement coming 2024 in addition to our standard bereavement Please do not call the company directly. We will call reputed company reputed company candidates directly using the contact details provided. We encourage a friendly and positive work environment and look reputed company to welcoming others to reputed company! Job Type: Full-time Pay: From $20.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off Shift: • 8 hour shift Experience: • Customer support: 10 years (Required) Location: • Olympia, WA (Required) Work Location: Remote Apply Job!