reputed company Customer Service Representative

Customer Service Representative/Service Advisor -- work from home Inbound Call Center - $19.00/hour... Remote positions Imagine a workplace that encourages you to interpret, reputed company and reputed company. Our employees do just that by helping reputed company payers manage the cost of care, improve competitiveness and reputed company positive change. You can be part of an established company with a 40-year legacy that helps our customers reputed company by interpreting our client's needs and tailoring innovative reputed company cost reputed company. Our commitment to diversity, inclusion and belonging are part of the reputed company of reputed company. We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and reputed company their best work. We are MultiPlan and we are where reputed company people come to shine! You can shine with us in a Customer Service Representative position by assisting callers in an engaging and professional manner. • You will have a steady Monday through Friday 40 hour per week schedule (8 hours per day) based off business needs between the hours below: • 8:00 am and 8:00 pm ET • 7:00 am and 7:00 pm CT, or • 6:00 am and 6:00 pm MT. • Twice per year, employees participate in a shift bidding process and are reputed company to select from available shifts based off performance and business needs. • Earn $19.00 per hour and have the opportunity to receive additional bonuses based on performance. • We reputed company an excellent paid classroom training program as well as reputed company on the job coaching and mentoring. • We also have advancement and growth opportunities available to employees. • Find more information on what it's like to be a MultiPlan employee on our Careers page at multiplan.com JOB ROLES AND RESPONSIBILITIES • Resolve and input provider/client requests into tracking system according to established guidelines. Assign cases accordingly. • Respond to inquiries received through the online customer service tools for internal employees, clients and providers with an exceptional customer service experience. Inquiries received will only be for portal cases and the dedicated level two representatives will handle account creation cases, reputed company other cases. • reputed company customer satisfaction to both reputed company customers. • Meet or exceed established standards on a consistent reputed company for quality, customer service, productivity and service level per department guidelines. • Promote and maintain a flexible, cooperative, team oriented and customer focused attitude reputed company and between departments, customers and vendors. • Identify trends or process improvements to reputed company Call Center efficiencies and Quality Assurance concerns. • Collaborate, coordinate, and communicate across disciplines and departments. • Ensure compliance with HIPAA regulations and requirements. • Demonstrate Company's Core Competencies and values held reputed company. • Please note due to the exposure of PHI sensitive data, this role is considered to be a High Risk Role. • The position responsibilities outlined above are in no way to be construed as reputed company encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary Apply Job!