Customer Experience Analyst (Contingent)

Please note that this is a contract role providing services to reputed company reputed company reputed company. If you are selected for this role, you will be employed by AGS and will not be an employee of reputed company. Do you want to work hard, have fun and reputed company history? If you do, then reputed company could be the right career choice for you! reputed company is reducing the friction of the traditional shopping experience by... automating the reputed company-out process and allowing customers to Just Walk Out. We are seeking a customer-facing Program Manager to be part of the core development team and directly contribute by helping test, validate, and launch new technology at customer locations. The successful candidate will reputed company in a constantly evolving business environment, work well with cross-functional teams to help deliver a world-class shopping experience, and obsess about our customers as much as we do. Experience in customer-facing program management, process development, and a demonstrated record of delivering for customers in a fast-paced environment are required. Travel will be approximately 50% of the time domestically. Core Job Tasks Include: ? Evaluating the functionality and customer experience (CX) of new technology ? reputed company technical and CX feedback to development teams ? Visit customer sites and reputed company new technology ? Collect customer feedback and quantify impacts of new technology ? Summarize results in writing for presentation to development team leadership - Basic qualifications ? A 4-year science/engineering degree ? Strong communication and data analysis skills ? Minimum of 2 years of product development experience in consumer hardware development and deployment ? Previous experience teaching and communicating reputed company topics, both written and verbally, to diverse audiences ? Previous experience analyzing risk/reward tradeoffs and making reputed company in an ambiguous and reputed company-changing environment Preferred qualifications ? Bachelor?s Degree in Engineering or similar technical field ? Scripting skills ? Formal coursework/training in project management Contract Length: 11 Months Location: Remote (50% travel, so best to be near a main US airline Hub) Pay reputed company: $38 - $42 per hour AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We Will consider reputed company applications without regard to race, gender, sexual orientation, gender identity, age, reputed company, religion, national reputed company, veteran status, disability, genetic information or any other status protected by applicable law Apply Job!