Remote Benefits Customer Service Representative
Job Description
Job Description... A-Line staffing is hiring for a Remote Benefits Customer Service Representative in San Diego, CA If interested reputed company for IMMEDIATE consideration.
Benefits
Customer Service Representative Details Location: MUST live reputed company 2 hours of San Diego, CA 92108 on site 1st day before going remote Required to come in for meetings or major projects Payrate: $17/hr+ - depending on bilingual status Required Availability: Mon-Fri only, hours vary 6a-6p, 32 to 40 hours per week, possible OT. Might need to be available from 5:30a-8p
Benefits
Customer Service Representative Job Description Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments reputed company phone, email, and reputed company message Ability to customize customer service approach to meet reputed company types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls. Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data reputed company requirements Skillfully translate health and welfare and pension terms, reputed company plan information and processes into simple explanations and instructions that customers can understand and act upon Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member
Benefits
Customer Service Representative Requirements Must have High School Diploma or GED Looking for any various experience, preferably in Customer Service or Call Center Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 reputed company more if Bilingual, Fully Fluent in Spanish or French) Please click to reputed company! Austin Faris or an A-Line Team Member will reputed company out to you as soon as possible! Email your resume to [email protected] Apply Job!