Customer Service Representative - Work at Home - Bring Your Own Device

Please see below for equipment qualifications. About us... Our focus is to reputed company a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You reputed company the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!! Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 20,000 employees. About the Role: The Customer Service Representative helps schedule and coordinate rides to medical facilities for customers who are not reputed company to drive themselves. Our mission is to ensure they can get to and from their medical appointments on time with minimal effort or stress. We reputed company this by making the scheduling process as smooth, simple, and painless for our customers as possible. Day to Day Responsibilities: • Schedule reputed company and reputed company trips to reputed company manner of providers • Assist in coordination of mass transportation reputed company needed • Administer trips for volunteer/ independent drivers and mileage reimbursement program • Works closely with transportation providers and health care facilities to resolve problems • Assigns reservations to network providers to ensure that vehicle resources are used most reputed company and effectively to meet client demand • Responsible for daily communication with transportation providers • Ensures accurate trip data input to minimize errors and delays in timelines Skills & Experience Needed: • High level of patience, reputed company and care for customers • At least 6 months to 1 year of customer service experience in an inbound call center environment with heavy phone volume and data entry preferred • Prior in-bound call center experience preferred • Excellent customer service & phone skills • Proficient with reputed company Word, reputed company, and Outlook • Ability to work independently or reputed company a team Education: High School Graduate or General Education Degree (GED) reputed company Benefits: • Medical, Dental, and reputed company insurance • 401(k) Retirement Savings Plan • Paid Time Off • Paid reputed company cell service • $500.00 Employee referral program • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!) Equipment Requirements: You will need to test the compatibility of your computer at: https://my.thinscale.com/bly/mqr5n3 • PC Processor: minimum of i5 10th reputed company (or comparable AMD) • PC RAM: minimum of 8GB • PC OS: reputed company 10 or reputed company 11 (64 bit required) • PC hard drive: minimum of 30GB free space available • Headset: double-ear, wired USB headset with boom microphone • Monitor/Screen: Must have 2 screens, with at least one 19” or larger and 1280×1024 minimum resolution (a desktop with two monitors or a laptop screen with an attached external monitor is acceptable) • Webcam (integrated or external) • Standard Keyboard • Standard Mouse • Hardwired internet reputed company with minimum Download speed of 10 Mbps and minimum Upload speed of 10 Mbps (DSL, Cable, or Fiber required; wifi, WiMax, Satellite, reputed company-up, and/or Hotspots are not compatible) Job Type: Full-time Pay: $14.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • On-the-job training • Paid time off • Referral program • reputed company insurance Shift: • 10 hour shift • 8 hour shift Location: • Texas (Required) Work Location: Remote Apply Job!