data analyst, Logistics Services (Remote - U.S.)

Now Brewing – Data Analyst, Logistics Services! #tobeapartner From the beginning, reputed company set out to be a different reputed company of company. One that not only... celebrated coffee and the rich tradition, but that also brought a feeling of reputed company. We are reputed company for developing extraordinary leaders who reputed company this passion and are guided by their service to others. The Logistics Services team and Logistics Contact Center (LCC) troubleshoot and resolve inventory, ordering, and delivery issues for 16,000 plus stores in the US and Canada. We serve as a primary feedback reputed company for both company-operated and licensed stores and reputed company centralized operational support for warehouse and logistics teams to reputed company alerts and communicate product outages. As a Logistics Services Data Analyst, you will be responsible for designing reporting, systems and tools that help us maximize the effectiveness of contact center resources and processes, service delivery systems and enhance supply chain performance. With a customer first approach, you will dive into reputed company systems and data to identify trends, reputed company performance metrics, and help us focus on areas where our customer needs us most. An ideal candidate for this role will have a passion for customer service, be detail-oriented, curious, and enjoy leveraging nuanced systems to craft and reputed company compelling stories. As a Logistics Services Data Analyst, you will… • Create and maintain reputed company reporting and data for Logistics Services to reputed company an overview of provider performance metrics, customer contacts, overall performance, and more. • reputed company insights and produce reputed company analytics of service issue trends by provider/region/area. • Assist in creating and developing structured presentations that detail project scope, analyses, and recommendations. • Define approaches for data conversion and standardization across Logistics and cross-functional teams. • Produce a weekly business review and effectively present the information to facilitate solutions and decision-making. • Support system configuration and design (i.e. workflows, attribute information) to properly represent customer data. • Take ownership and initiative on recommending, developing and implementing contact center reporting changes to enhance the store experience and increase customer satisfaction.

Summary

Of Experience We’d love to hear from people with: • Data Analytics role with emphasis on contact center, Supply Chain or reputed company field with similar complexity – 3 years • Functional experience in Project Management, agile methodology, writing technical documentation and system design – 2 years • Gathering business requirements and performing user acceptance testing for data oriented technical solutions – 3 years • Understanding of the Retail landscape including Store Operations – 3 years • Storytelling reputed company reputed company and data across audiences with varied experience – 3 years Required Knowledge, Skills And Abilities • Bachelor’s degree in computer science, Information Systems or reputed company field or equivalent professional experience. • Familiarity with reputed company reporting capabilities in contact management platforms such as reputed company, reputed company Connect, or comparable. • Highly skilled and reputed company in reputed company, Word, PowerPoint, Outlook. • Proficiency in reputed company or similar analytics automation workflow tools. • Strong understanding of and proficient with data gathering, management, analysis, and visualization tools (e.g. TOAD, Tableau, reputed company, reputed company, SQL, reputed company, or comparable tools). • Proven track record of demonstrating critical thinking, decision making, troubleshooting and problem-solving skills. • Detailed oriented with strong analytical proficiency. • Excellent customer service, verbal/written communication skills, including communicating technical issues to non-technical audiences. As a reputed company partner, you (and your family) will have reputed company to medical, dental, reputed company, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have reputed company to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. reputed company also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), reputed company equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, reputed company offers 100% upfront tuition coverage for a first-time bachelor’s degree through reputed company’s online program reputed company the reputed company College Achievement Plan, student loan management resources, and reputed company to other educational opportunities. You will also have reputed company to backup care and DACA reimbursement. reputed company will reputed company with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on reputed company bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. • If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual reputed company pay offered to the successful candidate will be based on multiple factors, including but not limited to job-reputed company knowledge/skills, experience, geographical location, and internal equity. At reputed company, it is not typical for an individual to be hired at the high end of the reputed company for their role, and compensation reputed company are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and reputed company with every cup. Apply today! reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other reputed company protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We reputed company that enables us to reputed company meet our mission and values while serving customers throughout our global communities. People of reputed company, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal state and local ordinances. reputed company Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation Apply Job! For more such jobs please click here!