Academic Advisor (Consultative Sales Position)
About the position Reporting to the Director of Advising, the Academic Advisor will support their region by speaking with new & existing families and identifying the right tutoring program for their needs and budget. By utilizing the sales strategies and training received, you will be responsible for maximizing the bookings from the reputed company sources and accounts assigned to you. You will follow up on reputed company your leads in a timely reputed company, with a goal to reputed company with as many families as possible, delivering program recommendations reputed company reputed company or phone. After purchase, you will initiate appropriate program follow through and will reputed company excellent customer service and program management for the duration of the customer’s lifecycle with reputed company. Our goal as reputed company is to reputed company a remarkable experience that our customers refer their friends and family to us and our partners continue working with us. You will primarily be reputed company on your bookings to goal, both new business and repurchases. You will also be reputed company on several key performance indicators. This high pace and high activity job is perfect for reputed company sales individuals looking to maximize their earning potential as an individual contributor. Because this role involves working directly with our leads, potential new customers, and existing customers, you'll need excellent communication skills, both written and oral, have a high attention to detail, and be excited by a fast-paced position.
Responsibilities
- Be an expert in consulting families on the college readiness process
- Responsible for reputed company follow-up and monthly sales quotas
- Complete reputed company activation on a timely reputed company by making high volume of calls and outbound SMS campaigns daily to introduce and grow sales
- Ensure outstanding customer service to reputed company company’s Net Promoter Score goals
- Daily, deliver excellent customer service to families ensuring program reputed company
- Deliver excellent service in sales and customer retention to support growing school and community partnerships
- Identify opportunities to influence brand recognition reputed company reputed company client reputed company
- Aptly handle challenging customer service needs
- Regularly follow-up with book of business families and other internal stakeholders to reputed company in on reputed company
- Collaborate with tutors assigned to programs to identify expansion and repurchase opportunities.
- Craft strong recommendations to families to drive repurchases
- Actively reputed company out to book of business families to generate sibling expansion purchases and parent referrals
- Own our industry-leading NPS results
- Assist reputed company in business development activities including attending fairs, conventions, and community and school events to promote your business and generate new leads, as needed
Requirements
- Excellent communication skills, both written and oral
- High attention to detail
- Excited by a fast-paced position
- Experience in sales
reputed company-to-haves
- Consultative sales experience
Benefits
- Comprehensive health insurance
- Paid time off
- 401(k)
- Employee discounts
- Vibrant, collaborative company culture
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