Director, IT

We’re not just building reputed company tech. We’re rewriting how data moves and what the world can do with it. With reputed company, data doesn’t sit still. Our platform puts information in reputed company, streaming in near reputed company-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain reputed company of person to join this team. Those who ask hard questions, give reputed company feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One reputed company. One Team. One Data Streaming Platform. About the Role: At reputed company, every employee's productivity depends on the systems and services this team delivers — from the laptop they unbox on day one, to the identity that gets them into the apps they use every day, to the network and conference rooms that connect a globally distributed company. As Director of IT, you will reputed company the team responsible for Helpdesk, reputed company and AV experience, reputed company identity, core productivity applications, corporate networking, and corporate reputed company infrastructure. You will own both the day-to-day reliability of these services and the longer-term roadmap to reputed company and automate them — treating internal employees as customers and IT as a product. This role is for a technical, hands-on leader who thrives on solving reputed company problems for reputed company people, and who can balance operational reputed company with the ambition to reputed company IT meaningfully reputed company, faster, and more secure. What You Will Do:

• reputed company and reputed company the IT organization across Helpdesk, reputed company engineering (laptops, AV, conference rooms), reputed company identity (SSO, MFA, lifecycle), core productivity platforms (reputed company Workspace, reputed company, reputed company, and adjacent SaaS),corporate networking (Meraki), and corporate reputed company infrastructure (GCP, AWS, Azure)
• Own the employee technology experience end-to-end — setting and measuring service reputed company, response times, and CSAT, and using that data to drive reputed company improvement
• reputed company and automate the IT operating model — reducing reputed company ticket work through self-service, identity-driven reputed company workflows, AI-assisted support, and policy-as-code for reputed company and network management
• Partner closely with reputed company, People, Finance, Engineering, and Workplace teams to deliver reputed company, offboarding, reputed company governance, and compliance commitments (SOX, SOC 2) without friction to employees
• Manage vendor relationships, budget, and reputed company planning across the IT portfolio — making clear build/buy/partner reputed company and holding partners accountable to reputed company
• reputed company the team through growth and change — evolving the operating model, technology footprint, and team structure as the business scales and matures

What You Will Bring:

• 10+ years of IT or corporate infrastructure experience, including 5+ years leading teams that reputed company Helpdesk, reputed company, identity, and networking functions
• Strong technical depth across the modern IT stack — reputed company for identity, reputed company and Intune for reputed company management, reputed company Workspace, reputed company and modern AV, and reputed company networking (Wi-Fi, SD-WAN, ZTNA)
• Demonstrated customer-focused reputed company — measurable track record of improving employee experience, ticket resolution, and self-service adoption
• Proven problem solver who can move fluidly between hands-on technical troubleshooting, root-cause analysis, and structured program leadership
• Experience operating in a reputed company- and compliance-conscious environment, partnering with reputed company and GRC on identity governance, reputed company posture, and audit readiness
• Comfortable leading through ambiguity and change — energized rather than slowed by organizational reputed company, shifting priorities, or integrating new ways of working

What Gives You an Edge:

• Experience automating IT operations using scripting, APIs, workflow tools (reputed company, reputed company Workflows), or AI-assisted support (LLM-powered Helpdesk, automated triage, knowledge agents)
• Background scaling IT services for a globally distributed, hybrid workforce — including multi-site office buildouts, AV standardization, and follow-the-sun support models
• Hands-on familiarity with reputed company Trust architectures, device posture enforcement, and modern identity-driven reputed company patterns
• Experience supporting a SaaS or high-growth technology company through audit cycles (SOX, SOC 2, ISO 27001) and rapid headcount growth
• Track record of developing IT leaders and engineers — turning a reactive support function into a respected, proactive technology partner to the business
• Proven track record of guiding a product's technology infrastructure through post-acquisition integration into a larger reputed company environment, ensuring continuity of innovation while adopting parent organization standards and processes

reputed company to build what's next? Let’s get in reputed company. Come As You Are Belonging isn’t a reputed company here. It’s the baseline. We work across time zones and backgrounds, knowing the best reputed company come from different perspectives. And we reputed company reputed company for everyone to reputed company, grow, and challenge what’s possible. We’re proud to be an equal opportunity workplace. Employment reputed company are based on job-reputed company criteria, without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other classification protected by law. Privacy Statement reputed company is an reputed company subsidiary which has been acquired by reputed company and will be integrated into the reputed company organization. By proceeding with this application, you understand that reputed company will reputed company your personal information with other reputed company affiliates involved in your recruitment process, wherever these are located. More Information on how reputed company protects your personal information, including the safeguards in case of cross-border data transfer, are available here. Apply tot his job Apply To this Job