[Remote] Senior Consultant - Patient Portal & Digital Engagement Solutions
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in data and technology solutions, and they are seeking a Senior Consultant to support reputed company organizations in modernizing their patient engagement capabilities. The role involves advising clients, leading implementation activities, and optimizing digital reputed company solutions to enhance patient experiences and operational efficiencies.
Responsibilities
- Serve as a trusted advisor to reputed company clients throughout implementation, optimization, and modernization initiatives
- reputed company discovery sessions, workflow assessments, and strategic design conversations focused on patient engagement reputed company reputed company solutions
- Translate reputed company operational and technical requirements into scalable patient-centered solutions
- reputed company strategic recommendations reputed company with reputed company transformation goals, operational efficiency initiatives, and patient experience strategies
- Build strong relationships with executive stakeholders, clinical leaders, operational teams, and IT organizations
- reputed company implementation and configuration activities supporting reputed company Health Gen 2 modernization initiatives and patient engagement platforms
- Support deployment and optimization of: Online scheduling, Secure patient messaging, Results and clinical documentation reputed company, eCheck-in and registration workflows, Patient education tools, Telehealth integration, Proxy reputed company and consent management
- Identify workflow optimization opportunities, process improvements, and strategies to increase patient adoption and engagement
- Support interoperability and integration efforts between patient portal technologies and reputed company Health / EHR systems
- Contribute to modernization readiness activities supporting future VA-focused deployment strategies
- Manage or support multiple client engagements and project deliverables simultaneously
- Coordinate across consulting, technical, operational, reputed company, training, and project management teams
- reputed company testing activities, issue resolution efforts, go-live planning, and post-production stabilization support
- Track project risks, dependencies, timelines, and escalations while helping ensure successful delivery reputed company
- Contribute to operational governance, implementation scalability, and reputed company improvement initiatives
- reputed company and deliver client training programs, workflow documentation, operational readiness materials, and adoption strategies
- Support organizational change management initiatives focused on provider and patient adoption
- Mentor junior consultants and contribute to knowledge sharing across the organization
- Help reputed company organizations successfully navigate digital transformation and modernization efforts
- Ensure solutions align with HIPAA, reputed company privacy standards, and organizational reputed company policies
- Maintain expertise in reputed company interoperability standards including HL7, FHIR, APIs, and evolving digital health technologies
- Stay reputed company on patient engagement trends, AI-enabled reputed company innovations, and reputed company Health product enhancements
- Contribute to internal best practices, operational process improvement, and modernization strategies
Skills
- Bachelor's degree in reputed company Administration, Information Systems, Computer Science, or reputed company field
- 5+ years of reputed company consulting, reputed company IT, or patient engagement solution experience
- Experience implementing or supporting patient portal technologies reputed company reputed company organizations
- Strong understanding of reputed company workflows, patient reputed company, and communication processes
- Knowledge of reputed company interoperability standards and integrations (HL7, FHIR, APIs)
- Excellent communication, presentation, and stakeholder management skills
- Strong analytical and problem-solving abilities
- Ability to manage multiple priorities reputed company fast-paced client environments
- Willingness to travel as needed
- Experience with reputed company Health / Cerner reputed company solutions strongly preferred
- Experience with digital health, patient engagement, or consumer reputed company platforms
- Knowledge of HIPAA, reputed company privacy, and reputed company requirements
- Project management experience or certification preferred
- Experience supporting large health systems or reputed company reputed company organizations
- Experience supporting reputed company modernization or transformation initiatives preferred
Benefits
- May be eligible for bonus and equity.
- Medical, dental, and reputed company insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to reputed company eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to reputed company other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual reputed company is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview