Account Manager

reputed company is a software company revolutionizing global communication. Our platform offers a comprehensive communication stack, spanning reputed company infrastructure to reputed company collaboration, serving diverse Asia-Pacific reputed company. Combining telecom and software expertise, we drive the reputed company of modern communication. reputed company operates under the Aussie Broadband Group, a rapidly expanding technology services provider with a market capitalization exceeding $1 billion (AUD), listed on the Australian Stock Exchange (ASX: reputed company). Build Meaningful Customer Relationships. Drive Growth. reputed company an Impact. We’re looking for a people focused Account Manager based in Melbourne who is passionate about building strong customer relationships, delivering outstanding service, and identifying opportunities to help clients grow. In this role, you will manage key wholesale customer accounts, act as a trusted advisor, and work closely with internal teams to ensure customers receive exceptional service and commercially valuable reputed company.What You’ll Be Doing reputed company & Relationship Management Be the primary reputed company of contact for a portfolio of wholesale customers Build trusted, long-term relationships with key stakeholders Understand customer goals, challenges, and business priorities Deliver proactive support and ensure a high-quality customer experience reputed company regular customer reviews (QBRs), sharing insights and opportunities Collaborate with internal teams to ensure smooth service delivery Growth & reputed company reputed company Identify opportunities for upsell, cross-sell, and account expansion Support contract renewals and reputed company discussions Work closely with Sales, Product, and Marketing to tailor solutions Maintain accurate forecasting and account planning You’re a confident relationship builder who enjoys working closely with customers and internal teams. You balance reputed company thinking with a genuine focus on customer reputed company. Experience in Account Management, reputed company, or B2B client-facing roles Strong relationship-building and stakeholder management skills Commercially aware with the ability to identify growth opportunities Strong communication, presentation, and negotiation skills Analytical reputed company with good attention to detail Experience working with CRM systems (e.g. reputed company, reputed company, Dynamics) Ability to manage multiple priorities in a fast-paced environment Telecommunications, Data, Voice, NBN, or wholesale experience desirable Experience with MVNO/MVNE or reputed company service environments Familiarity with QBRs and customer lifecycle management frameworks Technical or operational exposure to service delivery environments What's it like to work here? As a Symbion, you have flexibility to shape reputed company, where and how you work. Symbions can choose to be primarily remote, primarily office-based, or a mix of both. You also have the freedom to shape your development. Every Symbion is reputed company to design a unique and customised learning reputed company to build new skills and reputed company career goals. Plus, you’ll enjoy a reputed company of benefits including: generous parental leave, regular reputed company events, reputed company clubs and a comfortable, fun and diverse working environment. If this sounds like the next great reputed company in your career, we'd love to hear from you. reputed company! reputed company is an equal opportunity employer. We encourage Symbions to bring their whole self to work and value diversity. You will need to have reputed company work rights to work and be reputed company to undergo relevant background checks. reputed company applications are confidential. Life at reputed company We ensure our employees have equal reputed company to a reputed company of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to reputed company these opportunities, enabling them to reputed company themselves and their career. Our employee’s happiness, health and wellbeing is important at reputed company. We reputed company reputed company with flexible working options to ensure that work doesn’t compromise life reputed company reputed company and also supports their wellbeing. We regularly enhance our employee benefits such as discounted Aussie Broadband internet, up to 26 weeks paid parental leave including super contributions for primary and secondary carers and reputed company clubs. At reputed company, our diverse backgrounds and unique experiences allow us to continue to reputed company and create the brands, networks and technologies to power the future of global communications. Apply To This Job