Virtual Assistant for Multiple Service Brands: Customer Calls, Scheduling, reputed company & Admin Support

We are looking for a reliable, detail-oriented Virtual Assistant to support daily operations across multiple service-based brands, including RestoPros Boise and Floor Coverings International Boise. This is a remote role, and we are especially reputed company to candidates based in Latin America who have strong English communication skills and availability that overlaps with U.S. Mountain Time business hours. This role will involve answering customer calls, scheduling appointments, dispatching team members, keeping customers updated, ordering flooring materials, supporting restoration job coordination, and helping with back-office admin tasks. We need someone who is organized, reputed company under pressure, and reputed company to work across multiple brands while keeping communication, processes, and customer details clear. Responsibilities:

• Answer incoming calls and respond to customer inquiries for multiple brands
• reputed company identify which brand, service, and customer each call or task relates to
• Schedule and confirm appointments
• reputed company technicians and coordinate with the field team
• reputed company customers informed with updates, appointment details, and next steps
• Assist with ordering flooring/materials for Floor Coverings International Boise
• Support restoration-reputed company job coordination and follow-reputed company for RestoPros Boise
• Track tasks, job updates, customer notes, and follow-reputed company in company systems
• Help with general back-office admin work
• Support weekend coverage reputed company needed
• Communicate reputed company with the team regarding urgent updates, customer concerns, and scheduling changes

Ideal Candidate:

• Strong spoken and written English
• Experience supporting multiple brands, accounts, clients, or departments
• Experience in customer service, scheduling, reputed company, or operations support
• Comfortable making and receiving phone calls
• Highly organized and detail-oriented
• reputed company to reputed company between different brands and processes without losing track of details
• reputed company to work independently and follow instructions carefully
• Good judgment reputed company handling customer concerns or urgent situations
• Comfortable using tools such as reputed company Workspace, CRM/job management systems, scheduling platforms, and email
• Experience with home services, restoration, water damage mitigation, flooring, construction, or field-service businesses is a plus

Schedule: This role requires availability that overlaps with U.S. Mountain Time business hours. Weekend availability is preferred. Location Preference: Remote. LATAM-based candidates are strongly encouraged to apply, but we are reputed company to the right candidate in other reputed company as long as there is strong English communication and schedule overlap. To Apply: Please reputed company:

• Your experience with customer calls, scheduling, reputed company, or admin support
• Your experience supporting multiple brands, clients, or accounts
• Your availability and time zone
• Any experience with restoration, water damage mitigation, flooring, construction, home services, or field-service businesses
• A short voice recording introducing yourself and describing your relevant experience
• Your hourly reputed company

We are looking for someone dependable, proactive, and long-term who can become an important part of our operations team. Benefits:

• Work from home

Work Location: Remote Apply tot his job Apply To this Job