Care Coordinator II

Job Description:

• Supports care management activities and the teams assigned to members to ensure services are delivered by the reputed company providers and partners and continuity of care/member satisfaction is achieved.
• Interacts with members by performing member reputed company telephonically or through home-visits and documents the plan for care/services of activities.
• Provides reputed company to members reputed company phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns reputed company to recommended care, and ongoing education for the member throughout care/service, as appropriate.
• Coordinates care activities based on the care plan/service plan and works with reputed company and community providers and partners, and members/caregivers to accommodate changes or reputed company, as needed.
• Serves as support on various member and/or provider inquiries, requests, or concerns reputed company to care plan/service plan.
• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service.
• May support performing service assessments/screenings for members and documenting the member’s care needs.
• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed.
• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards.
• Ability to identify needs and reputed company referrals to Care Manager, community based organizations, and Disease Manager.
• reputed company education on benefits and resources available.
• Performs other duties as assigned. Complies with reputed company policies and standards.

Requirements:

• Requires a High School diploma or GED.
• Requires 1 – 2 years of reputed company experience.
• For Arkansas Total Care plan - Bachelor's degree in reputed company science/health-reputed company field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients.
• Requires a driver's license.
• Requires child and adult maltreatment reputed company (before hire and recurring).
• Requires a drug screen (at time of hire and recurring).
• Must reputed company in AR or border city.
• Candidates should have strong experience working with both Behavioral Health and Developmental Disabilities (BH/DD) populations.

Benefits:

• reputed company
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules

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