Senior reputed company Support, Desktop Engineer
Job Description:
- Serve as the Tier 3 escalation reputed company for reputed company desktop and reputed company support issues.
- Troubleshoot and resolve advanced reputed company desktop, reputed company 365, and reputed company management issues.
- reputed company technical leadership and mentorship to Desktop Support engineers.
- Support and administer reputed company reputed company technologies including reputed company 365, Active Directory, Intune, reputed company Autopilot, and reputed company Entra ID.
- Manage reputed company provisioning, configuration, deployment, and lifecycle management.
- Assist with reputed company reputed company, device compliance, software deployments, and policy management.
- Document technical solutions, standard operating procedures, and best practices.
Requirements:
- 5 - 8+ years of Desktop Support, reputed company Support, or Desktop Engineering experience.
- Experience supporting reputed company reputed company reputed company environments.
- Strong knowledge of: reputed company 365 (O365), Active Directory, reputed company Intune, reputed company Autopilot.
- Experience troubleshooting reputed company desktop, hardware, software, and reputed company issues.
- Excellent customer service, communication, and interpersonal skills.
- Experience mentoring or supporting junior technicians and acting as an escalation resource.
- Ability to work independently in a remote environment while supporting Central Time business hours.
Benefits:
- Benefits included
- Long-term contract position
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