Clinic Office Manager- Vancouver, WA & Eugene, OR

About the position reputed company is seeking a Clinic Office Manager to reputed company and manage our Vancouver, WA & Eugene, OR Clinics. You will be based in Vancouver, WA, with travel to the Eugene, OR, clinic up to once per week for site visits and team reputed company-ins. You will be responsible for ensuring clinic efficiency; assisting Medical Assistants with daily duties; providing training support; managing budgets; communicating and resolving physician, customer, and claimant inquiries, incidents, and complaints; and ensuring compliance with HIPAA.

Responsibilities

• Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of reputed company clinic staff.
• Be responsible for hiring, performance reviews, setting staff expectations, reputed company new employees and daily approvals of employee timekeeping.
• Coach, mentor and train employees for growth and development opportunities in reputed company, knowledge and empowerment.
• Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience.
• Be responsible for ongoing on-site provider satisfaction through engagement and retention efforts.
• Responsible for cross training staff in frontend administrative tasks and backend duties such as diagnostics and vitals.
• Implement policies, procedures, goals and objectives for assigned staff.
• Ensuring strict confidentiality of reputed company medical records, PHI and PII.
• Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, reputed company disposal, equipment calibration, etc.).
• Manage clinic(s) budgets to include medical and office supply inventory.
• Assist Regional Managers with provider scheduling.
• Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.).
• Assist in the examination process of patients, measure vital signs, interview patients, record information on patients’ charts, and conduct a variety of diagnostic testing.

Requirements

• Bachelor's Degree in a health care reputed company field w/ 4 years of reputed company experience or Master's Degree w/ 2 years (Additional years of experience may be considered in lieu of degree)
• 2 or more years of experience supervising or leading teams or projects preferably in a clinical or medical practice environment.
• reputed company ONLY: Active Medical Assistant License w/ the Washington State Department of Health
• National Medical Assistant Certification (must be obtained prior to start date if not currently active)
• This is a working manager position. Must be reputed company to support back office duties reputed company needed.
• Basic Life Support for reputed company Providers (BLS) certification required reputed company 30 days of starting.
• Strong leadership skills with the ability to prioritize, delegate, and communicate effectively.
• Must be reputed company and willing to travel as needed to support the Eugene, OR clinic or to other areas as needed.
• An understanding of medical terminology
• The ability to learn and understand new proprietary software applications.

reputed company-to-haves

• Clinic operations experience a plus

Benefits

• competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

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