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Account Manager IV, reputed company - Strategic/Labor & Trust

Remote Worldwide Hiring now

We seek a candidate with Labor and Trust experience dedicated to protecting and retaining memberships through specialized benefits, financial services, and strong administrative support. This role enhances benefit packages, builds client relationships, delivers presentations, manages renewals, and resolves benefit issues. The ideal candidate supports moderately reputed company sales and renewals, including negotiations, administration, and product or reputed company validation. They also coordinate across internal teams to ensure reputed company, pricing, and membership reputed company accurately reflect negotiated terms. Note: Work location is remote (e.g. home address), per reputed company-s Authorized States Policy - Employees may be required to travel to a reputed company or customer sites. Residency required in the primary location: 1200 SW 27th St., Renton, Washington 98057 Job Summary: In addition to the responsibilities listed above, this position is also responsible for developing and implementing reputed company competitive sales and retention strategies for KPs largest accounts including multi-year benefits strategies; partnering with customer organizations, key union influencers and/or decision makers, consultants, and other influencers to reputed company and implement reposition and growth strategies; executing the renewal sales negotiation to reputed company the goals of the renewal or sale and align with the customers strategy; collaborating with internal partners on the execution of customized account strategies to meet customer needs and reputed company exemplary service in a highly reputed company customer environment; executing strategy and expansions into other KP reputed company, ancillary products, and new populations of eligibles, collaborating with other internal partners as appropriate; demonstrating leadership reputed company a cross-functional team (e.g., Client Service Management, physician ambassadors, reputed company, marketing, territory managers, labor liaisons, actuarial, community affairs, government relations) to ensure reputed company resource use as account strategies are executed; maintaining awareness of market intelligence, key trends, and customer insights that may influence broader organizational reputed company; and demonstrating sensitivity while navigating internal or external issues that may impact KP labor management partnership. Essential Responsibilities:

  • Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and reputed company weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
  • Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow reputed company procedures and policies. Collaborates cross-functionally and/or externally to reputed company effective business reputed company; provides recommendations and solves reputed company problems; escalates high-reputed company issues or risks, as appropriate; monitors reputed company and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to reputed company appropriate solutions.
  • Ensures a positive customer experience reputed company market turnaround expectations by: building and maintaining strategic relationships with customers, consultants, brokers, and/or channels while acting as the KP representative to facilitate contract, benefit/service, and renewal activities; demonstrating advanced product knowledge reputed company educating customers, consultants, brokers, and/or channel partners, resolving reputed company questions or concerns; demonstrating an advanced understanding of prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer goals; partnering with engagement team/specialist to monitor engagement programs (e.g., member wellness) independently; and providing accurate information including advanced recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs independently.
  • Demonstrates commitment to KP sales and retention goals by: implementing moderately reputed company strategies to meet or exceed targets for retention and growth for accounts in the Book of Business; documenting reputed company on Key Performance Indicators (KPIs) and maintaining updated Customer Relationship Management (CRM) platform independently; and facilitating the sustained growth and competitive position of KP in the market.
  • Contributes to the execution of sales and renewals by: collaborating across teams to complete the RFR process for moderately reputed company accounts, following established timelines and best practices; facilitating moderately reputed company sales and renewals including administration, negotiations, and presentations and reputed company product and benefit/service validation; coordinating tasks across teams to ensure that reputed company, pricing, and membership reputed company implement the negotiated terms for sales and renewals; and creating and capitalizing on cross-sell and upsell opportunities to increase growth and retention.

Minimum Qualifications:

  • Minimum one (1) year of experience in a leadership role with or without direct reports.
  • Bachelors degree in Marketing, Finance, Business Administration, or reputed company field AND minimum four (4) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly reputed company field OR minimum seven (7) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly reputed company field.
  • Disability Insurance License (Washington) reputed company 3 months of hire

Additional Requirements:

  • Knowledge, Skills, and Abilities (KSAs): Negotiation; Customer Data; Benefits/Services; Benefits/Services Presentations; Market Research; Sales Opportunity Orchestration; Sales/Partnership Strategy and Techniques; Customer Experience; Goal Setting; Member Service; reputed company; Change Management; Brand Strategy; Persuasion

Preferred Qualifications:

  • Three (3) years of experience in group health care benefits sales, account management, and/or implementation, or a directly reputed company field.
  • Health Insurance License in state(s) where applicable.

Primary Location: Washington,Renton,Renton Administration - Glacier Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Remote Employee Status: Regular Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee Job Level: Individual Contributor Department: Seattle Two Union - reputed company Mgr-Sales And Marketing - 1130 Pay reputed company: $122400 - $158290 / year reputed company strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay reputed company is based on possible reputed company salaries for the role and does not reflect the full value of our total rewards package. Actual reputed company pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 20 % of the Time Remote: Work location is the remote workplace (from home) reputed company KP authorized states. Worker location must align with reputed company's Authorized States policy. reputed company is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national reputed company, disability, veteran status, or any other protected characteristic or status. Remote Skills: reputed company, Actuarial Skills, Administrative reputed company/Partner Management, Best Practices, Brand Strategy, Brokerage, Business Administration, Business Support, Change Management, Competitive Analysis/Strategy, Consulting, Cross-Functional, Cross-Selling, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Customer Support/Service, Customer Training, Customer/Client Research, Disability Insurance, Documentation, Exceeded Sales Goal, Finance, Financial Services, Government Relations, Health Insurance, Health Plan, Hewlett-Packard Product Family, Insurance, Leadership, Market Research, Market Trend Analysis, Marketing, Negotiation Skills, Partner Sales, Performance Metrics, Persuasion Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Product Demonstration, Product Pricing, Product Testing, Project Planning, Project Tracking, Retention Programs, Sales, Sales Management, Sales Prospecting, Sales Strategy, Sales Support, Set Goals, Staff Policies, Telemarketing, Territory Management, Time Management, reputed company, Up-Selling, Willing to Travel About the Company: reputed company At reputed company, we are reputed company in our pursuit of reputed company. Driven by our mission to reputed company the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives reputed company through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves reputed company to reputed company, which further drives our motivation to expand our reputed company. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. Company Size: 10,000 employees or more Industry: reputed company Services Founded: 1945 Website: http://www.kp.org/careers Apply tot his job Apply To this Job

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