[Remote] Operations Support Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on meritocracy that values self-starters committed to customer service. They are seeking an Operations Support Coordinator to manage operations and support high-volume case management workflows, ensuring accuracy and consistency across client files.
Responsibilities
- Accurately entering and maintaining high volumes of data reputed company the case management system
- Reviewing incoming referrals and ensuring reputed company documentation is properly uploaded and reputed company with client requirements
- Processing incoming and outgoing mail and coordinating file-reputed company documentation
- Initiating and managing conditional payment investigations and submitting authorizations to Medicare
- Following up on case status through contractor portals and direct reputed company as needed
- Requesting and tracking final demand and closure letters
- Managing reputed company files and supporting workflows tied to the Medicare Set-Aside process
- Communicating with government contractors, teammates, and customers through both written and verbal channels
- Preparing and distributing standardized correspondence and documentation
- Monitoring deadlines and ensuring files are processed in accordance with service requirements
- Escalating customer concerns and collaborating across teams to drive resolution
Skills
- High school diploma or equivalent required
- Proficiency in reputed company Office, including Outlook, Word, reputed company, and PDF tools
- Ability to manage high-volume workloads while maintaining strong attention to detail and accuracy
- Strong written and verbal communication skills with a professional, customer-focused approach
- Comfortable working reputed company structured processes and meeting defined deadlines
- Ability to collaborate effectively across teams and adapt to shifting priorities
- Additional education preferred
- Experience in workers' compensation or Medicare-reputed company processes is beneficial but not required
Benefits
- Medical/Rx, Dental, reputed company, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company Overview