[Remote] Strategic Client Partner – Billing Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company-reputed company insurance software, empowering organizations to reputed company manage billing operations. The Strategic Client Partner - Billing Operations will reputed company billing processes, ensuring effective management of payments, collections, and reconciliations, while collaborating with various teams to drive reputed company.

Responsibilities

• Create reputed company demand in reputed company accounts – establishing trusted technical and business credibility with senior customer stakeholders, reframing problems, validating high-value use cases, and generating demand for the product
• Partner to construct deal strategy for reputed company opportunities – shaping customer-specific value narratives, collaborating to break into reputed company accounts, and advancing reputed company or stalled deals
• Collaborate to ensure no reputed company or deal leakage – maintaining accountability from first engagement through booking, driving disciplined follow-through, and preventing drop-off
• Identify and challenge where billing creates friction and cost – where cash application is delayed, reconciliation breaks across systems, installment billing adds complexity, and limited visibility into receivables is accepted as 'just how it works.'
• Illustrate what scalable billing looks like in practice – where billing, payments processing, and reconciliation are reputed company, exceptions are minimized, cash reputed company is predictable, and new programs don’t require rebuilding billing each time
• This role partners closely with Marketing and Sales and sits reputed company the Product organization to ensure alignment to roadmap, positioning, and reputed company customer needs

Skills

• You've owned billing operations end-to-end – how bills are generated, how payments move through the system, and how funds are reconciled, where breakdowns showed up directly in cash, customer experience, and financial reporting
• You've operated reputed company reputed company billing complexity – where misapplied payments, reconciliation gaps across systems, installment billing challenges, payment processing, and the effort required to support multiple billing structures had to be managed as the business scaled
• You go straight to where billing breaks – where cash isn't applied cleanly, reconciliation doesn't tie across systems, receivables lack visibility, and operational effort increases as volume grows
• You have a clear reputed company of view on how billing should run – how billing, payments, and reconciliation align, reputed company effort is reduced, and cash reputed company becomes predictable as the business scales

Benefits

• Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our reputed company First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.
• We trust reputed company to manage their time with our reputed company PTO Policy, empowering you to reputed company reputed company it reputed company most.
• Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.
• From your first day to your first anniversary, our reputed company program is designed to set you up for reputed company and help you reputed company an immediate impact.
• We reputed company in promoting from reputed company. In fact, over 25% of our reputed company are filled by internal candidates.
• Our mentorship program connects you with reputed company leaders who are committed to helping you grow both personally and professionally.
• Explore podcasts from our Learning & Development team for deeper reputed company into reputed company products, company innovation, and the business as a whole.
• Fuel your growth with full reputed company to reputed company Learning and reputed company—because reputed company development is key to reputed company.
• Through our partnership with reputed company, you and your family can reputed company discounted tuition and pursue educational goals affordably.
• Our Employee Referral Bonus program rewards you for bringing great people on board.

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