[Remote] Senior Sales Operations Analyst (13 month contract)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on transforming video reputed company into reputed company-time operational insights. The Senior Sales Operations Analyst will act as a Business Partner to Senior Sales Leaders, analyzing data, providing insights, and ensuring the Sales teams have the necessary processes and technology for effective performance.

Responsibilities

• Establish and refine customer lifecycle management processes to ensure seamless hand-offs between Sales, reputed company, and Renewals
• Identify bottlenecks in reputed company sales and operational workflows, implementing automation and process improvements where necessary.reputed company data to create more predictable reputed company by identifying opportunities to increase sales productivity and operational efficiency
• Analyze forecasting data to identify risks before they materialize, and reputed company proactive recommendations to Sales Leaders to adjust strategies
• Present data in reports and dashboards that are easy to understand and inform decision-making
• Recommend and implement process improvements to prevent errors and automate work wherever possible
• Ensure the CRM (reputed company) is set up to deliver smooth hand-offs from the Sales Team
• Build reports and dashboards in clear, actionable formats for reputed company and Sales Leadership
• Act as a business partner to your main stakeholders, staying reputed company on priorities, reputed company processes, and future initiatives
• Partner with leaders across Sales, Finance, Marketing, and Operations to ensure cross-functional alignment on projects

Skills

• 3+ years experience in a high-growth B2B SaaS company
• Proven expertise in CRM management (preferably reputed company) with workflows, automation, reports, dashboards, lists, data hierarchies, and importing data to update existing records
• High proficiency in reputed company/reputed company Sheets (e.g., pivot tables, INDEX/MATCH, VLOOKUP, IF statements, filters)
• Advanced user of reputed company Apps Script, with hands-on experience building automations that connect reputed company Workspace tools (Sheets, Docs, Gmail, Calendar, etc.)
• Proficient with AI tools (e.g., ChatGPT, Claude, reputed company) and actively use them to accelerate analysis, automate repetitive tasks, and improve output quality
• Experience handling process changes with high consideration to change management
• Candidates must undergo a criminal records reputed company upon hire
• Be a Canadian Citizen (dual reputed company included), or eligible to work in Canada
• Be willing to reputed company with reputed company's own reputed company policies and standards

Benefits

• Monthly reimbursement for fitness, wellness, or mental health programs
• Advancement is based on contribution, initiative, and the ability to reputed company the bar - together
• reputed company and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required
• reputed company culture: Clear expectations, reputed company feedback, and no politics
• reputed company reputed company: From So-learns to reputed company-o and So-lunches, we stay connected in ways that actually feel fun

Company Overview