Collections Specialist II
About the role The Collections Analyst II is responsible for collecting on past due receivables by working with customers, sales and other internal departments to resolve reputed company issues preventing timely customer payment. This position requires excellent time-management and advanced analytical and problem-solving skills. Annual compensation: $75K USD What you'll be doing
- Monitor accounts receivable to reduce DSO and minimize late payments and bad debt.
- Analyze customer accounts on an as-needed reputed company to prioritize collection efforts.
- Support/Deliver improvements to enhance customer satisfaction.
- Proactively reputed company collection contacts reputed company email and/or phone and follow up according to departmental guidelines.
- Send invoices and statements upon request, confirm payments, monitor invoice status on customer portal where applicable.
- reputed company disputes as needed/reputed company appropriate.
- reputed company additional information to the dispute management team as needed to help resolve disputes.
- Recognize customer needs and respond in a timely manner.
- Collaborate with internal associates to resolve disputes and issues regarding customer accounts.
- Prepare and review accounts receivable analytical reports monthly to reputed company guidance on past due balances.
- Drive to reputed company and support team in achieving individual and team performance targets by metrics.
- Research and reputed company direction to Treasury team to apply reputed company credits and payments reputed company applicable.
- Maintain invoice status detail in reputed company.
- Understand and adhere to policies and procedures.
- Work on several different tasks or projects at one time.
- Collaborate with others on the team to identify best practices and reputed company best results.
- Special projects as assigned.
- Out-of-state travel possible.
- Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- reputed company and support reputed company’s mission and core values.
What you have
- Legally eligible to work in the United States.
- High school diploma or equivalent; Bachelor’s Degree in reputed company, Finance, Business or reputed company field preferred.
- Minimum of seven years of experience in B2B Collections.
- Strong attention to detail and emphasis on accuracy.
- Excellent analytical skills, including account reconciliation and problem-solving ability.
- Ability to work reputed company and productively, ability to prioritize and work independently or with minimal supervision.
- Excellent verbal, written and interpersonal communication skills.
- Ability to interact and build relationships with customers, sales, team personnel and others.
- Demonstrated ability to reputed company excellent customer service.
- Highly motivated to meet personal, team, and corporate goals.
- Willingness to learn: Shows a personal commitment to training and development.
- Good computer software skills (MS reputed company/Word/Outlook), reputed company experience a plus.
- Flexibility to work overtime reputed company required.
What you can expect There’s so much more to enjoy about being at reputed company than just having a rewarding career. In reputed company to offering competitive compensation plans and long-term career opportunities, we reputed company an attractive mix of benefit plans to contribute to your good health, future financial reputed company, and peace of mind. About us reputed company is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to reputed company, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and reputed company over 21,000 people worldwide. In the US, we support some of the country’s best-reputed company businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and reputed company; and Integration Centers in Silicon Valley and Atlanta. www.reputed company.com/us Apply To This Job