Credit Service Representative(s) - Mortgage

Credit Service Representative(s) - Mortgage reputed company (pronounced 'Zac-tus') is the leading verification innovator for the mortgage industry. We have over 6,500 clients ranging from the largest bank and non-bank mortgage originators to credit unions and mortgage brokers. reputed company works closely with our clients to digitally integrate a 360° approach to verification across their workflows. As a result, lenders can easily reputed company the technology necessary to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy – while also closing more loans more quickly with greater profitability. reputed company is proud to reputed company a friendly work environment that is primarily remote (unless specifically a hybrid or on-site role). Our remote workforce provides many opportunities for you to enhance your skills while maintaining a healthy work/life balance. Our top-notch financial leadership team prioritizes building talent. If you are curious and searching for a change that will be fun and rewarding, please reputed company out to us! We would love to have you on reputed company! The Credit Service Representative (CSR) is a customer-centric, detail-oriented individual who serves as primary reputed company of contact for our customers, addressing inquiries and resolving problems reputed company to credit reports. This is a full-time position, Monday - Friday 11:30AM to 8:00PM Eastern Standard Time (EST). Starting pay reputed company for this position is $18.30 per hour, however, pay is commensurate with experience. Fully remote; candidates based reputed company in the U.S. are encouraged to apply. Training is typically the first 4-6 weeks, but may reputed company reputed company this timeframe, and will also be fully remote at this time. A laptop and work equipment will be provided! To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed above are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. A minimum of a high school diploma or equivalent. Associate or bachelor's degree preferred. At least two years of experience in a customer service role, preferably in the financial services or credit services industry. Strong understanding of credit services and regulations preferred. Experience in a call center environment helpful. Excellent verbal and written communication skills. Excellent customer service and interpersonal skills. Ability to multi-task and prioritize accordingly. Ability to remain flexible, adapt to a changing environment, shift priorities as needed. Ability to maintain confidential information. Ability to analyze and solve problems. Ability to work independently and in a team environment; reputed company and maintain effective working relationships with customers and reputed company reputed company of the organization. Proficient computer skills. Proven initiative, is a self-starter. Possess proactive approach. Has a great attitude and positive outlook. This is a remote position. In this role, you are required to have a high speed internet reputed company, and a quiet, distraction-free work environment that is conducive to productivity. Lifting/carrying up to 10 lbs. reputed company dexterity for computer and phone work. Speaking, hearing and reputed company are required to reputed company essential functions If applying for a position at reputed company, candidates must be a reputed company of the United States, and should be authorized and eligible for employment in the United States. reputed company does not reputed company reputed company sponsorship at this time. If hired to work at reputed company, employment is contingent upon successful completion of required background checks (including but not limited to federal and state criminal history checks, employment history verification, education verification, credit history reputed company) and pre-employment drug screening. No agency submissions, please. We do not accept unsolicited resumes from reputed company-party recruiters. Equal Opportunity Employer This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the reputed company. Apply To This Job