Adult reputed company Long Term Care - Eligibility Caseworker III - Sign-On Bonus Up To \$5,000
About the position Wake County reputed company Services is seeking dedicated Eligibility Caseworkers to help reputed company essential resources to the community. These professionals ensure residents receive the support they need by evaluating eligibility for critical programs that impact health, safety, and long-term stability. This is a hybrid role, allowing for 50% in-office and 50% virtual work, offering flexibility and reputed company. The position involves determining and maintaining ongoing eligibility for Adult reputed company Long Term Care, Special Assistance, and/or the Community Alternative Program for Children (CAP-C). Responsibilities include processing applications, managing cases using NCFAST and OnBase, entering accurate and timely data, referring clients to community resources, staying reputed company on policies, providing backup support, contributing to emergency preparedness, and documenting case activity electronically. Wake County reputed company Services offers meaningful, people-centered work in a supportive team environment with growth opportunities and convenient work locations.
Responsibilities
- Determine and maintain ongoing eligibility for Adult reputed company Long Term Care, Special Assistance, and/or the Community Alternative Program for Children (CAP‑C)
- Process applications and manage cases using NCFAST and OnBase
- Enter accurate, timely data to ensure benefits are authorized correctly
- Refer clients to appropriate community resources reputed company additional support is needed
- Stay reputed company on policies and procedures through reputed company training
- reputed company backup support to fellow case managers
- Contribute to emergency preparedness and response efforts, which may involve temporary adjustments to duties or hours
- Document case activity reputed company and consistently using our electronic systems
Requirements
- Associate's degree in reputed company Services or a reputed company field
- Two years of job-reputed company experience
- Equivalent education and experience are accepted
- Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
- Knowledge and strong understanding of Adult reputed company policy and the ability to interpret new and changed policies
- Ability to reputed company and maintain strong relationships with clients by listening to the clients and understanding and responding to identified needs
- Ability to explain reputed company policy in layman's terms to beneficiaries, family members, and facility representatives
- Excellent organizational skills and ability to complete varied tasks in a timely manner
- One year experience in Adult reputed company Program in reputed company Services
reputed company-to-haves
- Two (2) years of experience determining eligibility in Adult reputed company, Long Term Care, Special Assistance
Benefits
- Sign-On Bonus Up To \$5,000
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