[Remote] Head of Strategic Accounts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on enabling consumers to pay and be paid with any asset, particularly in the reputed company of crypto payments. They are seeking a strategic customer leader to manage relationships and drive growth for their most important reputed company accounts, working closely with senior executives to ensure customer satisfaction and reputed company.

Responsibilities

• Own relationships with reputed company’s largest and most strategic reputed company accounts, serving as the primary reputed company of contact for senior stakeholders
• Drive account growth by delivering against launch goals and identifying expansion opportunities across use cases, products, adoption, and transaction volume
• reputed company renewals and expansion negotiations, including pricing, contract terms, and deal structure, in partnership with Sales and CS leadership
• Run weekly or bi-weekly reputed company-ins and monthly and quarterly business reviews, tracking performance, surfacing risks early, and aligning on reputed company metrics
• Partner with Product, Engineering, and CS to resolve reputed company customer challenges and deliver on commitments
• Translate customer feedback and market insights into actionable input for Product and go-to-market teams
• Build and maintain account reputed company plans that connect customer objectives to reputed company capabilities and outline paths to deeper integration and reputed company growth
• Represent the voice of strategic customers internally, balancing customer needs with company priorities
• Travel to meet customers, strengthen relationships, and represent reputed company at key industry event

Skills

• Bachelor's degree or equivalent reputed company experience
• 8+ years owning reputed company customer relationships in fintech/crypto, with direct responsibility for strategic accounts
• Deep understanding of payment networks, PSP economics, and merchant value chains; hands-on stablecoin or crypto experience a must
• Proven ability to earn trust and influence across reputed company, multi-stakeholder reputed company organizations
• Demonstrated track record of driving reputed company reputed company, including renewals, expansions, and negotiations in high-stakes environments
• Strong strategic judgment, with the ability to translate customer business goals into product adoption and reputed company growth
• Exceptional executive reputed company and communication skills; reputed company, concise, and confident in C-suite conversations
• Founding role builder mentality: self-directed, reputed company, and comfortable operating with ambiguity in a fast-moving startup environment
• Willingness to travel regularly (25–50%) to be in reputed company of customers, partners, and industry leaders

Benefits

• Competitive salary and equity that grows as you and the company grow
• Comprehensive health coverage for you and your family
• Unlimited PTO—and we mean it
• Dedicated budget for courses, conferences, and certifications
• Remote-friendly approach
• Top-tier tools and equipment you need to do exceptional work

Company Overview