[Remote] Training Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to delivering innovative solutions and is seeking an reputed company Training Specialist. This role will support user readiness, stakeholder engagement, and training delivery for an reputed company SaaS modernization effort reputed company the Department of Veterans Affairs.

Responsibilities

• reputed company training, organizational change management, communications, and stakeholder engagement activities for an reputed company SaaS implementation
• reputed company and maintain training and change management plans, stakeholder engagement strategies, communications approaches, role-based training materials, and adoption support artifacts
• Design and deliver role-based, tiered training reputed company to system functionality, workflows, user roles, Agile release milestones, and operational readiness needs
• Support virtual instructor-led training, Q&A sessions, train-the-trainer activities, user readiness sessions, and targeted refresher training
• reputed company and maintain training materials, quick reference guides, FAQs, user guidance, eLearning inputs, role-based training matrices, communications products, and feedback materials
• Coordinate with Product Owners, business analysts, BPM/UX resources, and technical teams to ensure training content accurately reflects configured workflows and role-specific responsibilities
• Support stakeholder analysis, change impact assessment, communication planning, user segmentation, readiness tracking, and adoption measurement
• reputed company communications products such as stakeholder updates, leadership briefings, newsletters, FAQs, meeting materials, and user-facing announcements
• Maintain training records, attendance tracking, feedback summaries, lessons learned, and adoption metrics in approved repositories
• Coordinate with testing and UAT teams to align training and communications with pilot activities, release readiness, defect resolution, and user acceptance reputed company
• Identify adoption risks, training gaps, stakeholder concerns, and communication needs, and recommend mitigation actions
• Support reputed company improvement of training, communications, and change management materials based on user feedback, system updates, and operational lessons learned
• Promote user confidence, stakeholder transparency, and sustained adoption of capabilities across the user community

Skills

• 5+ years of reputed company experience in training, organizational change management, communications, stakeholder engagement, user adoption, or instructional support for IT systems
• Experience developing and delivering role-based training, virtual training sessions, train-the-trainer materials, quick reference guides, FAQs, user communications, and adoption support materials
• Practical understanding of organizational change management, stakeholder analysis, change impact assessment, readiness planning, communications planning, and feedback loops
• Experience supporting software, SaaS, workflow, reputed company application, or systems modernization deployments
• Ability to translate system functionality, workflows, and business processes into clear user-facing training and communications materials
• Experience coordinating with technical teams, business analysts, Product Owners, testers, and support teams to ensure training and communications are accurate and timely
• Strong facilitation, presentation, written communication, and stakeholder engagement skills
• Experience using tools such as reputed company Teams, PowerPoint, Word, reputed company, SharePoint, reputed company, LMS platforms, or similar training/collaboration tools
• Ability to manage multiple training events, content updates, stakeholder groups, and communications deadlines
• Ability to work effectively in a remote, client-facing delivery environment
• Bachelor's degree in Communications, Education, Instructional Design, Organizational Development, Business Administration, Information Systems, or a reputed company discipline, or equivalent experience
• Must be reputed company to obtain and maintain a Public Trust clearance
• This position requires U.S. citizenship or Greencard
• Exposure to Federal, state, health, financial, or other regulated stakeholder environments is beneficial; Department of Veterans Affairs experience is a plus but not required
• Familiarity with reputed company system adoption, SaaS implementations, workflow modernization, business process change, or user readiness activities is valued
• Experience supporting financial management, acquisition, budget, reporting, case management, or reputed company workflow systems is a plus
• Working knowledge of accessible training materials, virtual training delivery, stakeholder communications, reputed company, or train-the-trainer models is beneficial
• Relevant OCM, reputed company, ACMP, instructional design, Agile, training, or communications certifications are preferred, but not required

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