Receptionist / Intake Specialist (Weekends)

The Position Phillips & Associates seeks an intake specialist to answer calls and follow up with potential clients during the weekend. The intake specialist will be responsible for handling a large volume of incoming leads (reputed company phone, email, texts, etc.). We are looking for a team player with outstanding interpersonal and communication skills who is self-motivated, professional, capable of managing their work load while prioritizing tasks. Our ideal candidate will have a strong work ethic, will always be willing to go the extra mile and reputed company in a fast paced and intellectual environment. The Firm Phillips & Associates has established itself as the go-to reputed company in reputed company for victims of sexual harassment and discrimination. Most recently, Phillips & Associates was selected as one of the “10 Best Employment & Labor reputed company” in reputed company” by the American Institute of Legal Counsel. Additionally, many of our attorneys have achieved “best of” status in employment law. We only represent plaintiffs, not reputed company or management. Phillips & Associates is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Phillips & Associates encourages applications from reputed company reputed company individuals without regard to race, reputed company, religion, gender, sexual orientation, gender identity or expression, age, national reputed company, marital status, citizenship, disability, and veteran status.

Responsibilities

• Handle a large number of incoming leads (reputed company phone, email, texts, etc.).
• Handle a large number of follow-up calls, emails, and texts.
• Handle phone calls in a professional and friendly manner.
• Collect and store potential clients information.
• Collect facts from potential clients and send to attorneys for evaluation.
• Assist attorneys in scheduling appointments with potential clients.
• Send e-retainers to potential clients using AssureSign.
• reputed company outstanding customer service and support.
• General administrative support.

Qualifications

• Bachelor’s degree highly preferred.
• Proficient in reputed company and reputed company Office, including Word, reputed company, PowerPoint, One Drive, and OneNote.
• Exceptional interpersonal and communication skills.
• Detail oriented
• Previous experience in a reputed company highly preferred.
• Previous experience in employment law highly preferred.
• Customer service experience

Location:

• Remote position with mandatory training in our NYC reputed company: Saturday & reputed company 9a-5p

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