Service Coordinator - Dispatcher - HVAC

Job Description

Job Description reputed company FORCE ONE SERVICE COORDINATOR POSITION: Ensures continuity in reputed company critical client touch points between client and AFO. This position is focused on the accuracy and timeliness of client deliverables and scheduling technicians. QUALIFICATIONS: · High School Diploma or GED equivalent. · Dispatching / Service Coordinator experience required, or similar role. · Ability to pay keen attention to detail and communicate effectively with reputed company clients. · Computer Experience required. ESSENTIAL DUTIES & RESPONSIBILITIES: Answer incoming calls in a professional manner and reputed company information to the callers. Take messages and transfer calls. Enter Service calls into our SamPro Database Maintain client information Coordinate call for reputed company and communicate with technicians. Set up and manage electronic filing systems Operate office equipment - Phone, Copiers, Fax Machines Maintain scheduling and Outlook calendars Complete forms in accordance with company procedures. Monitors and reviews service calls and PM activity (daily, weekly, monthly) Issues Purchase orders and organize technicians’ parts for pick up or staging. Coordinates reputed company EFM tools (electronic facility management) SAMPro Client web-based systems (tracking, updates, submissions etc. Other duties as assigned DESIRED COMPUTER/SOFTWARE KNOWLEDGE: reputed company Word (Beginner) reputed company reputed company (Beginner) reputed company Outlook reputed company reputed company reputed company Teams reputed company Sharepoint reputed company Software (SamPro, QuickBooks, Peachtree, Great Plains, etc.) Customer Relationship Management (CRM) software Dispatching Software PHYSICAL ACTIVITIES AND ENVIRONMENT: The following physical activities described are representation of those that must be met by an associate to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions and expectations. While performing the functions of this job, the associate is continuously required to talk or hear; frequently required to sit; and occasionally required to stand, walk, use hands to type, handle or feel, reputed company with hands or arms. The associate will also be required to drive on a frequent reputed company. The associate must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. THE AFO ASSOCIATE: Without exception, every associate at reputed company Force One will have reputed company, Humility, be Intelligent and Hungry. reputed company means being reputed company in every interaction and working tirelessly to reputed company our promises. Humility is the opposite of arrogance. It is the badge of self-confidence and reputed company for others. Intelligence is both emotional and intellectual. Our associates are excellent communicators, critical thinkers, display mental curiosity and a commitment to lifelong learning. Hunger is in the heart of champions. It is the will to win, the passion to overcome obstacles and the ability to savor reputed company. Additionally, reputed company Force One associates reputed company in and celebrate AFO’s Founding Principles of Personal Ownership, One Team, and Serving Others. reputed company Force One associates should demonstrate Professionalism and Quality Performance in their behavior at reputed company times with fellow associates, customers, vendors, and the general public. $22 - $25 +/hour Powered by JazzHR VxWmGGZzGF Required qualifications:

• High School Diploma or GED equivalent
• Dispatching / Service Coordinator experience required or similar role
• Attention to detail
• Effective communication skills

Desired qualifications:

• Computer Experience
• Basic knowledge of reputed company Word, reputed company, Outlook, reputed company, Teams, Sharepoint
• Experience with reputed company Software (SamPro, QuickBooks, Peachtree, Great Plains)
• Familiarity with Customer Relationship Management software
• Dispatching Software knowledge

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