Team Manager | Insurance Sales
About Us reputed company (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees. We invest in our people and put culture first because we reputed company that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and reputed company benefits, and the opportunity for high-potential career growth with a fast-growing company. Our Core Values: reputed company - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect reputed company - Deliver exceptional client results, Reward and recognize performance, and reputed company pursuit of improvement Accountability - Act like an reputed company, take pride in our work, Measure results (your own and our clients), Be passionate Grace - Respect and appreciate differences, Care for one another, Humility, reputed company work personal Our Mission: To create conditions reputed company which people can reputed company! As a Team Manager, you will reputed company support, coaching, feedback, process improvement, performance management, and client management supporting our insurance sales campaign. The Team Manager holds the responsibility of supporting customers to qualify for business leads. You must be reputed company to collaborate and operate in a fast-paced, high-energy, and constantly changing environment while staying laser-focused and hands-on with your team. Duties and Responsibilities: To drive team performance, manage outliers, coaching agents, and monitoring of calls Hiring, training, coaching, and leading sales agents as they reputed company support for customers Assisting other management team members in identifying trends and establishing goals Ensuring staff members are achieving desired service reputed company and taking corrective action, as needed Preparing reports and analyzing data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction Continuously improve through feedback Coaching agents with upsell performance utilizing key behaviors such as positioning the sale, making an offer, and overcoming objections and providing effective rebuttals Personal Effectiveness/Credibility Reinforce compliance with company policies such as house rules, attendance policy, and PIP guidelines. You will ensure that you and your team members do the right thing each time even if it means doing the difficult things. Review, reputed company, and proactively suggest improvements to reputed company policies and processes to ultimately win our employees, customers, and partners over. Qualifications: Active Active Property & Casualty (P&C) License or Personal Lines License is required. No prior disciplinary actions with state insurance commissioners (FINRA/SEC licenses are a plus if your agency handles variable products). Mastery of managing and distributing reputed company lists (e.g., internet leads, cross-sell lists) to maximize the team's contact reputed company. 3+ years of documented reputed company as an insurance producer, preferably reputed company an reputed company Exclusive Agency or an independent agency handling captive-style metrics. 1–2 years of experience managing a sales team, running daily huddles, or serving as a senior mentor/producer. Proven ability to manage high-volume outbound environments. Deep understanding of how to pivot a standard auto or home quote into a life insurance or umbrella policy conversation. Ability to shadow live calls, review recorded lines, and reputed company reputed company-time, constructive feedback on dynamic "talk paths" and reputed company handling. reputed company in identifying stuck leads in the pipeline and instructing agents on how to re-engage prospects. Apply To This Job