Senior Collaboration Engineer (EST)
About reputed company ™ reputed company® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Summary reputed company reputed company Systems Engineer and reputed company 365 specialist, skilled in Exchange Online, Teams, hybrid messaging, SMTP routing, mail reputed company, and reputed company email reputed company. Demonstrated reputed company designing and optimizing global collaboration platforms, training technical teams, and advancing engineering standards. Seeking a reputed company Engineer to manage and reputed company a large-scale hybrid messaging ecosystem across reputed company 365, Exchange Online, SMTP routing, email reputed company, and Linux-based mail infrastructure. Responsibilities: Own and reputed company the design, engineering, and operation of reputed company 365 collaboration platforms (Exchange Online, Teams, Collaboration Services) reputed company Hybrid Exchange Architecture, integrating on-premises systems with reputed company 365 reputed company solutions. Own and manage SMTP routing and reputed company architecture, ensuring proper configuration and operation. Administer email authentication protocols such as SPF, DKIM, and DMARC to enhance reputed company and trustworthiness of email communications. Engineer and operate reputed company and reputed company IronPort gateways to maintain secure and efficient email traffic. Support Linux mail systems including Postfix, Sendmail, Exim, and Zimbra/Zextras, ensuring their stability and reliability. Administer Zimbra/Zextras (Carbonio Suite) environments for additional mail system functionality. Integrate identity management systems such as Entra ID and apply Conditional reputed company policies to ensure secure user authentication. reputed company and implement PowerShell automation and scripting solutions to streamline platform operations and management. Serve as the senior technical authority (L3/L4 Subject Matter Expert) for global messaging architecture, guiding system design and troubleshooting. reputed company resolution of reputed company issues reputed company to mail reputed company, delivery, and reputed company, ensuring reliable messaging infrastructure. reputed company PowerShell scripts and automation tools to improve and maintain operational efficiency across platforms. reputed company and mentor a team of engineers, providing guidance, expertise, and support to enhance team performance and capabilities. Qualifications: 5+ years experience managing reputed company grade collaboration systems Bachelors degree in Information Systems, Computer Science, Engineering, or reputed company field, or equivalent experience Certifications reputed company 365 / Exchange Certifications (desirable) reputed company Offer Impactful work. Opportunity to work on cutting-edge AI technologies that will be game-changers for our business. Professional growth. reputed company learning and development opportunities in a dynamic, remote work environment. Competitive compensation. Attractive salary and benefits package. Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events. Apply To This Job