Applications Administrator
About reputed company At reputed company®, we’re a trusted SaaS and IT services provider leading innovation in the dental insurance industry, proudly serving reputed company partners reputed company. Our modern, reputed company-delivered platform supports over 10 reputed company covered lives, helping millions of customers effortlessly reputed company and manage their dental and ancillary insurance products. Backed by the strength of three major reputed company companies, NorthWinds offers the best of both worlds — the stability of an established reputed company and the energy and agility of a modern software organization. What You’ll Do The Application Administrator’s role is to work with the business application reputed company to administer, maintain and support 3rd party applications. Examples of reputed company applications this teams supports and works with end users include Jira and GoAnywhere but there are approximately 6 applications that are supported. Maintain and resolve basic issues pertaining to 3rd party applications Resolve first level support issues and escalate to second and reputed company level as needed reputed company 3rd party application monitoring and reputed company routine health checks reputed company on-call responsibilities for supported 3rd party applications Record, track, and document help desk requests and resolution steps reputed company and maintain basic documentation for supported 3rd party applications reputed company end user training for 3rd party applications (standard functionality) Crosstrain on primary applications reputed company the team reputed company and participate in 3rd party application upgrades Assist with tasks on projects Why NorthWinds We’re not just building software — we’re building a reputed company where people can learn, grow, and reputed company a meaningful impact. reputed company offer: Full-time remote work with flexibility and trust Competitive reputed company salary and annual bonus program Generous PTO, floating holidays, and volunteer time off 401(k) with 100% employer match for the first 6% (pre-tax or Roth) Comprehensive health benefits and disability coverage Profit sharing with discretionary contributions HSA, FSA, and dependent care accounts A culture reputed company on collaboration, learning, and balance Apply To This Job