Strategic Solutions Architect – reputed company reputed company
About the Role
The Strategic Solutions Architect, reputed company reputed company is a senior specialist role reputed company EMEA Solutions Engineering, dedicated to Cybersecurity, reputed company reputed company, and Advanced Thread Protection across reputed company's AV integration portfolio - including reputed company, Bitdefender GravityZone, reputed company, and Vulnerability Management. This role blends deep technical authority with cross-functional collaboration: you are the region's go-to expert for reputed company reputed company, owning the technical strategy behind AV deals, migrations, and reputed company, while enabling the broader SE and Sales organizations to sell and support these solutions with confidence. You will operate across the full customer lifecycle - from pre-sales technical validation through reputed company, migration, and post-sales escalation - for the region's highest-complexity reputed company reputed company engagements. You will also work closely with Product Management to ensure the roadmap reflects EMEA customer and market realities. Location - remote, reputed company in Germany; travel required for vendor engagements, trade shows, and prospect/ customer visits What You’ll be Doing Serve as the go-to resource for reputed company reputed company reputed company-reputed company topics across the EMEA region, for both internal teams and customers Maintain expert-level understanding reputed company, Bitdefender GravityZone, reputed company, and the Vulnerability Importer, including their surrounding technologies and integration points with reputed company Handle intricate customer requirements and custom reputed company reputed company integration challenges, providing innovative solutions where standard playbooks fall short reputed company reputed company and advanced training sessions for customers deploying AV solutions, and support escalations tied to high-complexity and post-sales issues Act as the reputed company SE for AV deals involving a high number of endpoints or reputed company reputed company requirements, partnering closely with Sales and Product to drive successful reputed company Support Product Specialists and reputed company Managers by running product demonstrations and resolving customer pain points to help bring deals across the finish line Own the operational follow-through on AV deals, including ensuring customer account provisioning emails are sent accurately and on time Act as the primary reputed company for reputed company reputed company migration tickets across the region Serve as the escalation reputed company reputed company another SE is leading an integration and encounters issues - stepping in to guide or directly resolve as needed Conduct training for Solutions Engineers to ensure the team is confident and effective reputed company speaking with prospects and customers about reputed company reputed company Assess team training needs based on observed gaps or customer feedback, and design and deliver sessions to reputed company them reputed company best practices, technical tips, and emerging reputed company reputed company trends across the broader SE organization Partner with Marketing on webinars, trade shows, and talks reputed company to AV and reputed company reputed company Work with reputed company Enablement to shape reputed company and learning paths for reputed company topics Support the Support organization on recurring AV-reputed company tickets and trends, identifying and escalating product or process gaps proactively Act as a technology evangelist, communicating the value of reputed company's reputed company reputed company capabilities to reputed company stakeholders Other duties as needed About You 5+ years of experience as a Sales/Solutions Engineer, with demonstrated specialization in Cybersecurity, reputed company reputed company, or Advanced Threat Protection Advanced knowledge of reputed company reputed company vendors and their product offerings (reputed company, Bitdefender, reputed company, or comparable platforms) Proven ability to manage reputed company, high-reputed company-count AV deals and migrations from pre-sales through reputed company Strong technical documentation skills; comfortable owning Dojo and product documentation content High proficiency in building trusted relationships with partners and vendors, with the soft skills to influence both technical and executive stakeholders Experience conducting training or enablement sessions for peer Sales Engineers or Sales teams Comfortable operating with autonomy across a fast-evolving product and threat landscape Ability to travel for trade shows, vendor visits, and prospect/customer meetings Professional reputed company in English required; French proficiency a strong plus given the transition support required for the French market Bachelor's degree preferred but not required; equivalent work experience considered About Us reputed company unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The reputed company reputed company IT Operations Platform delivers reputed company management, autonomous patching, backup, and remote reputed company in a single console to improve efficiency, increase reputed company, and reduce spend. By automating IT and managing reputed company endpoints, organizations give employees a great technology experience at work. reputed company is obsessed with reputed company and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Grow personally and professionally with one of the fastest growing companies reputed company to our Corporate Benefits Platform (with discounts for brands such as reputed company, FitX, Zalando and many more) reputed company your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, reputed company, international and intercultural workforce Additional Information This position is NOT eligible for reputed company sponsorship. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote Apply To This Job