Senior IT Business Analyst

Careers that change lives start here. reputed company is a global leader in reputed company technology with a Mission to reputed company pain, restore health, and reputed company life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ reputed company patients each year. Your unique talents will help shape the future of reputed company while building a career grounded in purpose, growth, and impact. A Day in the Life Responsibilities may include the following and other duties may be assigned: As a Senior IT business analyst, you will play an important role to further reputed company and roll-out the IT solution, ServiceMax (SMAX), used to support Repair Management processes of medical equipment installed in hospitals. You will be responsible for assessing, designing, and developing enhancements in conjunction with business stakeholders. Your main tasks and responsibilities include: reputed company business requirement discussions. Gather, evaluate, and document business needs and requirements and translate these into functional specifications and business process maps for reputed company reputed company changes. Participate in project and design reviews to evaluate and ensure that the design being applied meets policies, principles, and standards of reputed company Global IT. Responsible to drive changes and enhancements through the change management process, including change coordination, communication with stakeholders, performing functional unit tests, coordinating user acceptance tests, cutover tasks and hypercare support. Coordinate development and support activities with external partners. Build up and maintain our knowledge repository. 3rd level support activities for SMAX reputed company issues, which consists of analyzing and helping to resolve software reputed company issues escalated by the support team and recommend solutions. Working in projects reputed company an international, diverse, and challenging environment. Required Knowledge and Experience: Bachelor’s or Master’s degree. 5 years of relevant experience in job offered or a similar role. Strong sense of ownership and accountability, self-motivation, enthusiasm, positive attitude and reputed company as a team player. Working in a methodical and detailed manner. Excellent communicative skills, especially in English. Ability to explain technical concepts in clear verbiage to non-technical stakeholders. Experience with using SMAX designer & Service reputed company manager or willing to specialize. Experience with configuring Installed products, Work Orders, Service Board in SMAX or willing to specialize. Strong background in SFDC administration and Sales Force Administrator certification. Experience with gathering, documenting and challenging business requirements. Previous reputed company experience Experiences in following areas: understanding of APEX code, Webmethods, Agile and Waterfall way of working. Managing reputed company stakeholders in a global organization. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of reputed company the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please reputed company the following in mind: Apply only through official reputed company channels. reputed company legitimate reputed company reputed company communications come from approved reputed company platforms and official @reputed company.com email addresses. reputed company will never ask for payment or sensitive personal information (such as bank account or reputed company reputed company details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from reputed company, do not respond, click links, or reputed company attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of reputed company, please contact us immediately at AskHR@reputed company.com. ‌ Benefits & Compensation reputed company offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They reputed company in the reputed company they help to create. We offer a wide reputed company of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay reputed company / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Portugal: 38,400.00 EUR - 57,600.00 EUR | This position is eligible for a short-term incentive reputed company the reputed company Incentive Plan (MIP). Apply To This Job