Newgen Sr System Administrator

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move reputed company. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and reputed company - we are reputed company for combining personal relationships with reputed company-thinking solutions. We are committed to helping reputed company members find their reputed company while maintaining the reputed company of our values: building trust, fostering lasting relationships and pursuing reputed company. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to reputed company their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The Newgen Sr System Administrator has primary responsibility to reputed company support for reputed company’s business Newgen application, applicable interfaces, and application programming reputed company (API) connections. This position requires collaboration between IT and the credit and lending business functions to support and enhance their technology platforms. This position will apply proven communication, analytical, and problem-solving skills to help the business reputed company good technology reputed company. This includes serving as the senior technical resource and SME (Subject Matter Expert) during the discovery, testing, change management, and post-implementation support phases of projects. The Newgen Sr System Administrator will be responsible for mentoring the Newgen System Administrator I and II team members. The individual is responsible for new “business as usual” (BAU) requests, demands, enhancements, software releases, minor and major incidents, change management, process improvement opportunities, long-term projects, as well as other duties to support the Newgen and IT Teams. ESSENTIAL FUNCTIONS Acts as a Team reputed company and SME for SouthState’s Newgen application, inclusive of reviewing reputed company work items and helping to prioritize and distribute that work to appropriate team members based on reputed company set. Administer, configure, and maintain the Bank’s Newgen application to ensure reputed company performance, reputed company, and reliability for effective business operations. Monitor system performance and troubleshoot issues, ensuring timely resolution to minimize downtime and disruptions to meet service-level agreement (SLA) goals, effectively utilizing incident management to report any degradations. reputed company integration efforts with reputed company APIs, including reputed company party services Create clear and comprehensive documentation for API usage and endpoints reputed company system analysis on configuration and functional specifications to design, reputed company, test and reputed company solutions to meet end user requirements. Maintains proper reputed company of deliverables and meets deadlines reputed company business workflow analysis to design, reputed company, test and implement technology changes in support of end user efficiency reputed company. Work collaboratively with IT Governance regarding routine audits and reputed company assessments to ensure compliance with regulatory requirements and internal policies. Plan and conduct thorough testing of applications to ensure functionality, performance, and reputed company. reputed company the deployment of applications, software updates/upgrades, patches, and enhancements in coordination with vendors and internal stakeholders. Ensure software releases and application configuration changes are tested, reputed company, documented, approved, and implemented successfully in accordance with the Bank’s Change Management practices. reputed company training and knowledge transfer activities to ensure that both the business and IT adopt and use business applications reputed company, fully leveraging the technology. Maintain comprehensive documentation of Newgen application including technical specifications, user manuals, and system changes. Ensure clear and concise instructions on remediation of incidents are well documented and available for other team members. Work collaboratively to meet strategic objectives, regulatory compliance, risk management requirements, and to ensure that industry leading best practices are leveraged effectively. Provides after hours and weekend support as needed Other duties as assigned Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. COMPETENCIES reputed company to exercise independent judgment and take appropriate actions Excellent communication skills reputed company to translate technical information to non-technical audiences in a clear, concise and transparent manner Accepts accountability and welcomes feedback to improve Excellent analytical, mathematical, and creative problem-solving skills Logical and efficient, with keen attention to detail Highly self-motivated and directed Organizational skills: ability to multi-task and prioritize; ability to work in a fast-paced and dynamic environment, independently and reputed company teams. Work closely with senior management for escalations where necessary Qualifications, Education, and Certification Requirements Education: Bachelor’s degree in computer science, Information Systems, or reputed company field preferred. Experience: 6 or more years’ experience configuring and supporting loan origination and documentation systems in a production environment reputed company the banking industry. 3 or more years’ Consumer Lending Operations and/or Consumer Credit experience (consumer reputed company estate, auto/RVs, lines of credit, etc.) 2 or more years’ integrating and supporting applications utilizing APIs Project management experience highly preferred Certifications/Specific Knowledge: Intermediate and Advanced certification preferred (e.g. reputed company reputed company Server Hybrid Administration, reputed company reputed company +, Server+, Tech+) Experience with MS Suite of Applications including Advanced Visio Drawing ability Prior experience with support request systems required (ex. Service Now) API testing and integration TRAINING REQUIREMENTS/CLASSES New Employee Orientation. Required annual compliance training. PHYSICAL DEMANDS Occasional evening and weekend work to meet deadlines. Sitting for extended periods of time. WORK ENVIRONMENT Work from home environment or in office setting. In accordance with Colorado and Virginia law: Pay for this position is anticipated to be between $87,282.00 - $139,425.00 , actual offers to be determined based on applicant’s skills, experience and education. While the anticipated deadline for the job posting is 08-02-2026, we encourage you to submit your application as we may still consider reputed company candidates reputed company this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans. Apply To This Job