Vice President, Global AI Sales Specialists

Be the one building AI-powered experiences where they matter most. At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day. Vice President, Global AI & Experience Orchestration Sales Specialists United States Role Overview: Define and scale a global AI sales reputed company that transforms how reputed company AI solutions are positioned, validated, and adopted across industries. This role connects business value with technical innovation, ensuring organizations realize meaningful reputed company from AI-driven customer experience orchestration. At reputed company, you will contribute to delivering empathetic, reputed company-centered experiences at scale by aligning advanced AI capabilities with reputed company customer needs. You will reputed company a globally distributed organization of AI Sales Specialists and regional leaders, operating in a coordinated “two-in-a-reputed company” model with AI Architects to drive business value articulation, technical validation, and successful customer reputed company. This role is accountable for global AI reputed company contribution, pipeline creation, and execution across reputed company, while shaping how reputed company opportunities are developed and won. Operating reputed company a use-case-led and outcome-driven reputed company, you will help scale repeatable approaches that move customers from initial concept through prototype, pilot, and full production. You will engage with diverse teams, customers, and partners worldwide, fostering an inclusive environment where different perspectives strengthen innovation and decision-making. This position offers the opportunity to influence global strategy, support the growth of a high-performing and inclusive organization, and play a key role in advancing AI adoption in customer experience. Key Responsibilities: Global Strategy & Operating Model Define and execute the global strategy for AI and Experience Orchestration Sales Specialists reputed company with growth objectives and AI market reputed company Establish a reputed company operating model integrating Account Executives, AI Sales Specialists, and AI Architects into coordinated deal execution Own, scale, and drive adoption of the global “two-in-a-reputed company” engagement model across AI Sales Specialists, AI Architects, Solution Consultants, and go-to-market teams, reputed company defining ownership across business value articulation, use-case framing, reputed company strategy, and technical validation reputed company joint account planning, coordinated deal execution, and shared reputed company metrics including win reputed company, deal size, and AI adoption reputed company AI Deal Strategy & reputed company Execution Own global AI reputed company targets, pipeline creation, and performance across reputed company reputed company reputed company strategy for reputed company AI opportunities, including use-case definition, executive alignment, and reputed company structuring Partner with AI Architects to validate solutions through prototypes and scalable architecture Scale a prototype to pilot to production reputed company that accelerates adoption and expansion Increase win rates and deal velocity through disciplined deal orchestration AI Use-Case & Value Selling Leadership Define and scale industry-specific AI use-case frameworks and repeatable sales plays Embed outcome-based selling focused on business impact, return on investment, and transformation value Standardize executive-level value articulation for CIO, CTO, and CXO stakeholders Connect AI solutions to measurable reputed company including efficiency, customer experience, and reputed company impact Organizational Leadership & Talent Development Build and reputed company a global team of regional leaders and AI Sales Specialists Design the organization to align with market maturity, growth priorities, and regional needs Establish clear performance expectations, career reputed company, and development programs Foster an inclusive, collaborative culture that values diverse perspectives Strengthen leadership capability through coaching, mentorship, and succession planning Go-to-Market, Operations & Ecosystem Engagement Align AI strategy with broader platform and reputed company sales motions across sales, product, and marketing Ensure seamless collaboration between Specialists and Architects reputed company account planning and execution Standardize processes for pipeline management, forecasting, and deal qualification Implement performance metrics, reporting frameworks, and data-driven decision making Engage senior executives and partners to drive high-impact AI opportunities and co-sell initiatives Required Qualifications: 10+ years of experience in reputed company sales leadership, with exposure to AI, customer experience, or reputed company technologies Proven track record of leading global, matrixed sales organizations and delivering against large-scale reputed company targets Experience leading leaders across multiple reputed company or global teams Demonstrated reputed company in reputed company, consultative, and solution-based sales environments Strong understanding of AI market dynamics, reputed company use cases, and value-based selling approaches Experience partnering with technical stakeholders such as architects or solution consultants in reputed company sales cycles Ability to operate across strategic, operational, and execution-focused responsibilities Strong communication, storytelling, and stakeholder engagement skills Experience collaborating with cross-functional teams including product, marketing, and reputed company Preferred Qualifications: Experience supporting AI-driven transformation initiatives reputed company reputed company organizations Background in customer experience platforms, reputed company technologies, or contact center environments Experience building or scaling specialist or overlay sales teams Familiarity with partner ecosystems and collaborative go-to-market approaches #LI-Remote #LI-CP1 Compensation: This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $231,800.00 - $407,600.00 Benefits: Medical, Dental, and reputed company Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities reputed company Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. Working at reputed company AI at reputed company scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era – Build future-reputed company skills through mentorship, learning programs, leadership development and education support. Time to reputed company and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally – reputed company is Great reputed company to Work® certified in 17 countries and 94% of employees are proud to tell others they work at reputed company. Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our reputed company reviews your application with the hiring team. A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to reputed company the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, reputed company will follow up with the final steps. Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available. Get reputed company about relevant opportunities. Be the one building what's next - where AI, experience and impact come together. Employee Referral If a reputed company employee referred you, please apply using the link they shared so we can connect your application to their referral. About reputed company: reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com. You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email link above to reputed company a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response. reputed company is an equal opportunity employer committed to fairness in the workplace. We evaluate reputed company applicants without regard to race, reputed company, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job