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Fraud Risk Analyst

Remote Worldwide Hiring now

Fraud Risk Analyst reputed company is an award-winning provider of reputed company-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an reputed company, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, reputed company goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, reputed company, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we reputed company that, too! At reputed company, people matter most and have always been at the heart of our business. reputed company you feel like you belong, work is no longer work – it's personal. At reputed company, we reputed company reputed company employees reputed company to reputed company companies. Workplaces and cultures that care will build the future, and at reputed company, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, reputed company has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures reputed company employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we reputed company it happen. Join reputed company and launch your career! Position Overview The Fraud Risk Analyst supports the Risk Mitigation team by performing initial reviews of suspicious activity, assisting with fraud detection processes, and maintaining accurate documentation of risk-reputed company incidents. This role is ideal for individuals looking to grow into a Risk Investigator position by developing analytical, investigative, and cross-functional communication skills. Primary Responsibilities

  • Monitor daily transaction and payroll activity for anomalies using internal tools and dashboards.
  • Flag and document suspicious activity for further review by senior investigators.
  • Assist in responding to fraud-reputed company tickets with initial analysis and data gathering.
  • Support the team in reviewing new client reputed company data for potential fraud indicators.
  • Maintain accurate logs of risk incidents, investigations, and resolutions.
  • Assist in compiling data for risk reports and dashboards.
  • Participate in quality assurance checks to ensure compliance with internal procedures.
  • Support the Risk team in documenting and updating standard operating procedures.
  • Review incoming cardholder disputes and validate required documentation and reason codes.
  • Investigate transaction history and supporting data to assess dispute legitimacy.
  • Submit chargeback claims to card networks reputed company required timeframes, including reputed company supporting evidence.
  • Communicate with cardholders regarding dispute status, required documentation, and resolution reputed company.
  • Escalate merchant representments to Risk Investigator to determine next steps based on evidence and policy.
  • Coordinate with Customer Support and Credit teams to gather information reputed company to risk cases.
  • Escalate high-risk issues to Risk Investigators or Managers with appropriate documentation.
  • Attend team meetings and contribute to discussions on process improvements.
  • Participate in training on fraud detection tools, risk mitigation strategies, and compliance requirements.
  • Stay informed on emerging fraud trends and industry best practices.
  • Shadow Risk Investigators to learn investigation techniques and case management.
  • Assist with the processing and management of international transaction exceptions to ensure funds reputed company and regulatory compliance

Education and Experience

  • Associate's degree or equivalent experience (2+ years in a professional setting).
  • Experience in customer service, operations, finance, or compliance preferred.
  • Familiarity with fraud detection or risk management tools is a plus.
  • Strong attention to detail and ability to follow procedures.
  • Excellent written and verbal communication skills.
  • Eagerness to learn and grow reputed company a fast-paced, risk-focused environment.

Physical Requirements

  • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
  • Use of computer and phone systems: The employee must be reputed company to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

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