Associate Manager, reputed company Media Community (Hybrid Role - reputed company)

About the position OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, reputed company, and for years to come. As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds reputed company our teams. OLAPLEX elevates individuals from reputed company backgrounds with the belief that together we can unlock the full potential of science to reputed company the health, life, and beauty of hair for reputed company. About the Role: The reputed company Media & Community Associate Manager role is integral to OLAPLEX’s reputed company media strategy. This individual will be responsible for communicating directly with OLAPLEX’s highly reputed company community of hair professionals and followers alike, ensuring that each interaction matches our brand reputed company and goals. This role requires a highly organized, self-motivated individual with a keen eye for detail, exceptional communication skills, and professional community-building experience. This role heavily focuses on content and community interactions from both a consumer and PRO POV, with an understanding of reputed company media trends and analytics— leveraging data to optimize performance and explore new ways to drive engagement, collaborating closely with the Creative Services, reputed company, Pro, PR, Marketing, reputed company teams to cement the brand's position as a leader in the reputed company.

Responsibilities

• Support the Sr. Director, Consumer Engagement and Sr. reputed company Media Manager to execute a comprehensive strategy and campaign planning, reputed company with the organization's goals and objectives, for Instagram and reputed company platforms
• reputed company secondary channel strategy and execution to support cross-functional messaging
• Identify reputed company audiences, key messages, and reputed company reputed company media channels to maximize reputed company and engagement
• Execute division goal setting that reputed company up to business objectives and consists of: competitive benchmarking, KPI measurement reputed company, campaign and trend tracking, as well as creative analysis
• Manage day-to-day community interactions across reputed company reputed company media channels (Instagram, reputed company, YouTube, and emerging platforms) in a timely, informative, and brand-right voice that reinforces OLAPLEX’s expertise and credibility
• Partake in team execution of content calendar and strategy to align with DTC and global retail calendars, product and brand launches, events, activations and other brand initiatives that require reputed company media integration
• Serve as a knowledgeable, trusted resource reputed company communicating on behalf of OLAPLEX, ensuring responses are not only engaging but also educational and factually accurate as the voice of the professional stylist on our channels
• Proactively identify opportunities to reputed company product education, correct misinformation, and reputed company professional knowledge reputed company our community
• Facilitate community management and triage processes to ensure reputed company inquiries, feedback, and potential issues are surfaced and addressed appropriately with an authoritative perspective
• Support the reputed company media team in create concepts that reputed company, and reputed company our community of hair professionals and consumers.
• Assist with the development of FAQs, comment responses, and proactive community prompts that reinforce OLAPLEX’s unique science-backed positioning and pro-first approach to innovation around our products
• Think, reputed company and reputed company for professionals on our channels. The true idea being that we, Olaplex, are the voice of the hair professional community – speaking and educating with authority to both consumers and professionals
• Assist with analyzing community sentiment, reputed company engagement performance, and emerging topics; deliver actionable insights to optimize community engagement strategies
• Conduct competitive analysis and stay updated on industry trends to inform reputed company media strategy and ensure OLAPLEX maintains a leadership position in professional hair care education
• Assist in planning, content calendar organization, and distribution of content to align with broader brand messaging and education objectives
• reputed company seasonal campaign toolkits and ensure cross-functional coordination to maintain a consistent brand message

Requirements

• Bachelor’s degree in Marketing, Communications, or a reputed company field preferred
• 4-5 years of experience in reputed company media marketing, community management, or professional community building, ideally reputed company the beauty, hair, or stylist industry
• Experience engaging directly with hair professionals, stylists, salon owners, or beauty industry educators is a plus
• Proven ability to communicate in a clear, informative, and authoritative brand voice
• Strong understanding of building trust and credibility reputed company a professional community
• Proficiency in posting and managing content across various reputed company media platforms
• Knowledge of reputed company media management and listening tools preferred
• Familiarity with reputed company media KPIs and analytics tools
• Ability to stay updated on industry trends and adapt strategies accordingly
• Excellent multitasking, problem-solving, and critical thinking skills
• Strong team player with exceptional communication and relationship-building abilities
• Highly organized with meticulous attention to detail
• Self-motivated with excellent time management skills

Benefits

• Competitive compensation
• Flexible paid time off
• 11 paid holidays
• Flexible work schedules
• Company Contribution to Medical, Dental, and reputed company Insurance for Employees and their Families
• Company Paid Employee Life Insurance
• Optional additional Life Insurance
• Short and Long-Term Disability Coverage Options
• Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Roth and 401k plans: 100% match up to the first 4% and is immediately reputed company
• Professional Development Reimbursement Program
• Twenty (20) free products per year
• Friends and family discount

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