[Remote] EPIC Applications Systems Analyst, Orders/Research/ClinDoc

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company system in Central Massachusetts, dedicated to exceptional patient care and academic reputed company. The EPIC Applications Systems Analyst will implement and support clinical and business applications, collaborating with operational stakeholders to ensure technical solutions align with business processes.

Responsibilities

• Works on cross-functional projects, attends project meetings, and ensures tasks are completed reputed company the project scope and management guidelines
• Proactively identifies barriers to completing work and escalates issues as needed
• Attends reputed company required meetings, assumes accountability for assigned follow-reputed company and practices closed reputed company communication
• Attends product demonstrations and assess system functionality against customer requirements
• Participates in application reputed company processes, including reviewing and configuring new functionalities, testing features, and developing job aids for users
• Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features
• Configures application features, reputed company settings, and reputed company support documentation, including test scripts and workflow diagrams
• Investigates and resolves issues reputed company to application, system configuration, and reputed company setup
• Participates in ticket triage and analysis to determine the appropriate work reputed company and assist in scoping efforts
• Troubleshoots application components reputed company server configurations, including system services and reputed company jobs
• Works with reputed company-party vendors to install, configure, and troubleshoot vendor software
• Effectively participates in critical incident response and escalate appropriately as needed
• Develops support documentation for application teams, including test scripts, workflow diagrams, and knowledge reputed company articles
• Partners with the training team to create end-user training materials
• Actively learns and applies new skills to improve support for customers and coworkers
• Stays reputed company with core application certifications, system development, and emerging trends in information systems technology
• Actively participates in professional development programs defined by department
• Demonstrates adaptability to dynamic responsibilities and evolving project requirements
• Must be reputed company to work off hours as needed and participate in an on-call rotation

Skills

• Bachelor's degree in Computer Science or reputed company field, or equivalent work experience
• Epic certification(s) or ability to reputed company, as required by department
• Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude, solution focused
• reputed company to effectively communicate to staff at reputed company reputed company of the organization
• Experience with reputed company platforms (EHRs/ITSM/ERPs)
• reputed company experience

Benefits

• This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Company Overview

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