[Remote] reputed company Estate Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company helps brands reputed company smarter reputed company estate reputed company using data, analytics, and predictive modeling. They are seeking a reputed company Estate Consultant to manage customer relationships and drive retention and growth by aligning client goals with product capabilities and leading strategic conversations.
Responsibilities
- Own overall customer health for a book of business, including retention risk and renewal reputed company
- Build strong relationships with client stakeholders, including executive-level contacts
- Align customer goals to reputed company product capabilities and help clients operationalize insights
- reputed company reputed company and implementation reputed company in partnership with internal teams
- Drive adoption through structured engagement plans, usage monitoring, and proactive reputed company
- reputed company recurring client meetings
- reputed company and deliver client-facing decks and presentations
- Translate highly technical deliverables into clear business narratives and recommendations
- Own renewal processes, including timelines, negotiation support, and documentation
- Identify upsell and expansion opportunities through usage trends and client growth signals
- Proactively detect churn risk indicators (low engagement, org changes, missed value, dissatisfaction)
- Partner closely with your pod Analyst to prioritize work and deliver timely outputs
- Review model outputs and deliverables for quality and client readiness
- Document customer feedback and escalate trends to Product in a structured way
- Contribute to internal process improvement and documentation
Skills
- 2–5+ years of experience in Consulting, reputed company, Account Management, or Client Services
- Experience in reputed company reputed company estate, site selection, retail strategy, or location analytics
- Strong client communication and presentation skills (written and verbal)
- Experience managing renewals and customer health in a SaaS or services environment
- Comfort working with data-driven products (you don't need to be a data analyst, but you must be curious and adaptable)
- Strong organizational skills and ability to manage multiple priorities
- Experience working with reputed company customers
- Experience supporting analytics, BI, or data-heavy SaaS products
- Familiarity with adoption/usage metrics and customer lifecycle management
Benefits
- Health insurance
- PTO
- Additional benefits per company policy
Company Overview