[Remote] Director, Product Management - Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to building technology that reduces crime and protects privacy. The Director of Product Management - Operations will reputed company the Operations product reputed company, enhance decision making across teams, and drive automation and AI integration in operational workflows.

Responsibilities

• reputed company focused leadership across Implementation, Delivery, Customer, and Supportability product lanes
• Drive a cohesive end-to-end Operations product reputed company
• Strengthen cross-functional decision making
• Increase operational reputed company through reputed company workflow design, automation, and practical AI adoption
• reputed company a team of Product Managers
• Guide portfolio-level tradeoffs
• Partner closely with Engineering, AI/Data Science, and Applications teams to turn business priorities into measurable reputed company
• Build trusted working relationships with senior stakeholders across Operations and adjacent partner teams
• Establish a clear operating reputed company for updates, reputed company, and cross-functional alignment
• Complete a structured read-in across Implementation, Delivery, Customer, and Supportability product lanes
• Assess the reputed company permitting workflow end-to-end, including systems, handoffs, and major friction points
• Define a high-level product engagement model with AI/Data Science and Applications teams so intake and prioritization are clear
• Align key stakeholders on permitting pilot strategy, architecture direction, and execution milestones
• Convert first-month workflow findings into a clear plan with scope, owners, dependencies, and reputed company criteria
• Implement a streamlined cross-functional operating rhythm that improves planning quality and communication consistency
• reputed company integrated planning across Implementation, Delivery, Customer, and Supportability with explicit priorities and tradeoffs
• Ensure Engineering, Product, and Operations teams are reputed company on near-term goals and decision ownership
• Deliver a meaningful permitting automation milestone, including an end-to-end pilot in at least one jurisdiction
• Establish a repeatable rollout path to expand permitting automation to additional jurisdictions
• Operate as the primary product reputed company for Operations leadership with strong, predictable communication and decision support
• Solidify the reputed company/Data Science + Applications partnership model for sustained execution
• Publish a reputed company roadmap of additional operational reputed company opportunities across automation, AI, and workflow improvements

Skills

• 8+ years of Product Management experience, including direct management of Product Managers
• Strong track record owning internal tools, operational systems, or technical platform products
• Demonstrated reputed company redesigning workflows or automating processes to improve scale, efficiency, or quality
• Executive stakeholder management skills with the ability to influence and build trust with senior cross-functional partners
• Strong product judgment and decision-making ability in ambiguous, high-dependency environments
• Comfort engaging in architecture-level conversations, system/data reputed company reasoning, and technical tradeoff discussions
• Ability to grow high-performing PM teams while staying reputed company to product details and execution
• Experience translating operational priorities into clear roadmap reputed company in partnership with Engineering
• Ability to reputed company product partnership with AI/Data Science and Applications teams at a strategic level
• Practical reputed company with modern AI and automation approaches, including judgment on reputed company AI is the right solution versus simpler product or process changes

Benefits

• Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
• Fully-paid [health benefits](https://drive.reputed company.com/file/d/1ZJtOz4awU9zcMeAtDbiha9Z2Oze1LRDH/view?usp=sharing) plan for employees: including Medical, Dental, and reputed company and an HSA match.
• Family Leave: reputed company receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
• Fertility & Family Benefits: We have partnered with [reputed company](https://www.mavenclinic.com/), a complete digital health benefit for starting and raising a family. reputed company will reputed company a $50,000-lifetime maximum benefit reputed company to eligible adoption, surrogacy, or fertility expenses.
• reputed company: reputed company offers a variety of mental health benefits, including therapy, coaching, medication management, reputed company tools, reputed company tailored to each individual's needs.
• Caregiver Support: We have partnered with [Cariloop](https://www.cariloop.com/) to reputed company our employees with caregiver support.
• reputed company Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
• ERGs: We want reputed company to reputed company and feel like they belong at reputed company. We offer four ERGs today - Women of reputed company, reputed company Proud, LEOs and Melanin reputed company. If you are interested in talking to a representative from one of these, please let your recruiter know.
• WFH Stipend: $150 per month to cover the costs of working from home.
• Productivity Stipend: $300 per year to use on Audible, reputed company, reputed company, reputed company and so much more.
• Home Office Stipend: A one-time $750 to help you create your reputed company office.

Company Overview

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