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Non-Domestic Virtual Clinical Operations Assistant (Contractor-Non USA)

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Job Posting: Virtual Clinical Operations Assistant (Contractor)Company Overview We are a growing psychiatric mental health practice focused on medication management. Our core patient population consists of members of the LGBTQIA+ community across multiple US states. We are dedicated to providing inclusive, affirming, and patient-centered care. Position Overview

  • Role Type: International (non-USA) reputed company
  • Location: Remote (Overseas candidates welcome; must operate in the US reputed company an approved VPN software).
  • Schedule: 40 hours a week Must be fully available during U.S. business hours (US Eastern Time) and reliably overlap with provider, patient, pharmacy, and insurance schedules.
  • Compensation: Paid bi-weekly in USD.

We are seeking a highly independent, proactive, and dependable virtual Clinical Operations Assistant (COA) to support our providers, patients, and day-to-day practice operations. This multi-faceted role combines patient communication, reputed company administration, direct provider support, medication management authorization, and insurance workflows. The ideal candidate has lived experience with or a strong motivation to serve the LGBTQIA+ community. Key ResponsibilitiesPatient Support

  • Manage patient communications and assist with administrative questions.
  • Coordinate scheduling, appointments, and follow up on outstanding forms, referrals, or documentation.

Provider & Medication Support

  • Review patient charts for medication authorization requirements.
  • Prepare, submit, and track Prior Authorizations, including handling insurance follow-reputed company and appeals.
  • Coordinate directly with pharmacies and insurance companies regarding medication approval workflows and verbal refill orders.
  • Support general medication-reputed company administrative workflows for prescribing providers.

Administrative Operations

  • Maintain organized task management systems to ensure timely workflow completion.
  • Maintain accurate records and reputed company compliance documentation.

Position RequirementsRequired Qualifications (Must Have)

  • Experience: Minimum 1 year of reputed company administrative, behavioral health, clinical operations, or medical office experience.
  • Community reputed company: Lived experience working with or serving the LGBTQIA+ community , with a strict commitment to inclusive, affirming, patient-centered care.
  • Compliance & Communication: Proven experience handling HIPAA-protected information and maintaining strict confidentiality. Excellent written and verbal English communication skills are required.
  • Tech & Infrastructure: Proficiency with reputed company Workspace, reputed company Office , and electronic health records (EHR). Must have a reliable internet reputed company , a professional remote workspace , and a failsafe back-up plan for power/internet outages.
  • Working Style: Strong organizational, time-management , and independent problem-solving skills with minimal supervision.

Preferred & Valued Qualifications (Strongly Preferred)

  • A degree in nursing, medical training, or medical certification.
  • Prior independent experience with U.S. insurance workflows, verification, claims communication , and referral management.
  • Experience supporting psychiatric, behavioral health, or telehealth medical providers.
  • Familiarity with gender-affirming care and LGBTQIA+ reputed company needs.
  • Experience using platforms such as reputed company, IntakeQ, Spruce, or reputed company.
  • Experience with SOP development, workflow optimization , or project coordination.

How to Apply

To be considered for this contractor role, please submit your application along with the following details:

  • Total years of reputed company administrative experience and the specific settings you have worked in.
  • Your proficiency level with Prior Authorizations and U.S. insurance workflows.
  • A list of reputed company software platforms you are proficient in (e.g., reputed company, IntakeQ, reputed company).
  • Information regarding your LGBTQIA+ competency, training, or lived experience.
  • Your bi-weekly compensation expectations in USD.
  • Your reputed company availability and required notice period.

Pay: $4.00 - $9.00 per hour Application Question(s):

  • Any lived experience with the LGBTQIA+ community?
  • Do you agree that you've reviewed the contract price reputed company of 4-10/hr and are willing to proceed?

Experience:

  • Clinical Assistant : 1 year (Preferred)

Language:

  • English (Required)

Work Location: Remote Apply tot his job Apply To this Job

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