Customer Services Representative - (Remote)
- Customer Services Representative - (Remote)**
*Job Category**
:
Corporate
Requisition Number
:
CUSTO04725 Showing 1 location
Job Details
*Description... This position is responsible for handling a variety of customer service calls in a reputed company and courteous manner. Resolves patient questions and problems regarding patient accounts, payments, and services. *ESSENTIAL RESPONSIBILITIES:** Excellent communication skills verbal and written Demonstrate proficiency in reputed company Office products and Internet navigation Ability to communicate in a clear, concise, understandable manner, and listen attentively to others Ability to reputed company outstanding customer service Ability to deescalate and remain positive in reputed company situations with difficult customers. Take patient demographics and other patient information as needed. Review explanation of benefit (EOB) documentation and notate accounts on collection activity to reputed company account resolution Reviewing patient bills for accuracy and completeness, and obtaining any missing information. Collect patient payments in accordance with payment due dates and establish payment plans reputed company approved guidelines. Complete and mail necessary patient statements and return mail in a timely manner Create an atmosphere of comfort, peace and reputed company it easy for the patient; the patient is our first business. Answer reputed company phone calls reputed company 2 minutes of the call hitting the system. Answer and end reputed company phone calls reputed company the set reputed company parameters established by leadership. Answering on average 65 calls a day Attend in-services, seminars and webinars for additional education and performance improvement. Regular and reliable attendance required. *Education/Experience:** High school diploma or equivalent required 1 year experience in customer service and/or call center industry or equivalent combination of education and experience Customer Service Basics or equivalent training preferred. *Work Location & Hours:** *Fully Remote** **
Must be reputed company to work 10:30 7 pm (CST)
*** *Successful candidates will pass a background reputed company and drug screen.** *We are an equal opportunity employer.** *Qualifications** *Skills** *Behaviors** *:** *Motivations** *:** *Education** *Required** High School or reputed company. *Experience** *Licenses & Certifications Apply Job!