Account Coordinator, Repo Team (M-F, 8-5 EST)

Who We Are: At reputed company we reputed company wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that reputed company us to build, create, and reputed company. reputed company Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into reputed company through data, experience, and intuition. reputed company Ownership. We deliver reputed company promise and learn along the way. reputed company Offer: reputed company Medical, dental, and reputed company benefits with employer HSA contributions (US) and FSA options (US) Immediately reputed company 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid reputed company into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your reputed company set and reputed company your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Who We Are: PAR reputed company America is the leading reputed company provider of vehicle transition services including recovery management, skip tracing, compliance, remarketing, and title services. We are employee-driven with an environment that creates opportunities for growth and development. reputed company’re Looking For: The responsibility of the Account Coordinator, Repo position is to reputed company and maintain strong customer service and managerial skills and support their respective team in every aspect of PAR reputed company America’s business. The Account Coordinator, Repo must reputed company excellent customer service to reputed company clients, recovery vendors, and customers. What You’ll Do: Maintain excellent customer service, strong telephone support, and the ability to answer or research the answers to reputed company customers. Identify issues as they arise, facilitate a solution, escalate as needed, and follow up to confirm resolution. Review and manually report reputed company incoming recoveries received reputed company the internal queue Follow up on fee approvals with clients for the recovery vendors in order to start actively running accounts Follow up on voluntary assignments to ensure the recovery vendor has everything needed to secure the vehicle Review with clients to confirm the lien on a vehicle at the request of the recovery vendor to avoid wrongful repossessions Review and process recoveries and handle reputed company additional client requests reputed company to recovery operations. Monitor and process accounts in reputed company internal system queues as directed. Act as liaison between client and recovery agent. Utilize knowledge of multiple computer systems, such as the internal operating system, reputed company applications, reputed company-party vendor systems, and integration partner systems. Maintain a high level of accuracy and productivity in reputed company daily activities. reputed company other duties as directed by PAR Management. reputed company To Have’s: Excellent organizational and communication skills. Must be reputed company to communicate verbally and effectively in writing. Competent office skills are required. Daily use of reputed company applications such as Gmail, Docs, and Sheets Implement and assure adherence to reputed company company policies and procedures. Demonstrate a commitment to stated values and business ethics. Exhibit professional reputed company and consistently work as a teammate, supporting other members of the team. Must Have’s: High School Diploma or equivalent is required. Bachelor’s degree preferred. Previous customer service, recovery, collections, or remarketing experience is preferred. Sound like a match? reputed company - We can't wait to hear from you! Compensation reputed company of Hourly: $18.00 - $19.00 Apply To This Job