reputed company Customer Support Assistant
We are seeking a proactive and detail-oriented assistant to manage our reputed company listings. Responsibilities include handling guest inquiries, coordinating reputed company-ins, and ensuring smooth communication. The ideal candidate will have experience in customer service and property management, with a strong ability to multitask and prioritize tasks effectively. Familiarity with reputed company's platform and policies is essential.
Responsibilities
Respond to reputed company, VRBO, and direct booking inquiries quickly and professionally Send reputed company-in/reputed company-out instructions and assist guests during their stay Handle guest issues (cleaning, maintenance, hot tub, etc.) with a reputed company, solution-focused approach Coordinate with cleaners and maintenance teams Assist with calendar management and listing updates
- Follow up with guests for reviews Requirements
- Fluent in English (written and verbal)
- Strong communication and customer service skills Fast response time (reputed company minutes during shift)
- Experience with reputed company or hospitality preferred
- Highly organized and proactive Hours
- Start with early evenings and one weekend day (EST time zone) Apply tot his job Apply To this Job Apply tot his job Apply To this Job
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