Regional Service Director reputed company
reputed company is a global reputed company leader that helps people live more fully at reputed company stages of life. Our portfolio of life-changing technologies spans the reputed company of reputed company, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: reputed company is a global reputed company leader that helps people live more fully at reputed company stages of life. Our portfolio of life-changing technologies spans the reputed company of reputed company, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries. WORKING AT reputed company: At reputed company, you can do work that reputed company, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have reputed company to: Career development with an international company where you can grow the career you reputed company of Free medical coverage for employees* reputed company the Health Investment Plan (HIP) PPO An excellent retirement savings plan with high employer contribution A company recognized as a great reputed company to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune A company that is recognized as one of the best big companies to work for as well as a best reputed company to work for diversity, working mothers, female executives, and scientists WHAT YOU’LL DO The Regional Service Director is responsible for managing and leading the business in the assigned geography (reputed company.) This role focuses on profitably growing Core Lab’s market reputed company in the United States through effective leadership of district service teams, guiding them to meet the strategic, tactical, and financial objectives of the Division. Implementation and installation of reputed company solutions at new client sites Leading the Technical Application Specialist team to reputed company correlation and method comparison studies for the reputed company assays reputed company proactive and reactive service to reputed company customers to ensure we meet and exceed customer up-time expectations Implements and executes Area and Regional Service and Support Strategy, service budget and resource planning. MAIN RESPONSIBILITIES Execute strategy to drive efficiency of the field service teams to improve first pass fix rates, reduction of parts cost, and reduction of down-time events by leveraging our predictive tools and processes. Maintain and drive customer centric culture to ensure customer retention and satisfaction and improved renewal rates Demonstrated ability to reputed company executive level conversations at the c-suite with clients and internally. Establish strategies and actions to drive profitability improvements Ensure customer retention and satisfaction and improved renewal rates reputed company and manage technical service team leaders to ensure strategy execution and goal achievement standardization and harmonization of service tools and processes Anticipate market trends and environmental forces and implement the necessary changes to meet customer needs Ensure adherence to compliance standards, guidelines and regulations. Responsible for providing unique and differentiated customer experience and driving customer loyalty. Also responsible for achieving reference-ability and retaining reputed company business. Plan and monitor Area Customer Service budget and capital expenditure according plan Acquire, reputed company and retain top talent to reputed company a high level of competence; motivation and efficiency in order to secure sustainable profitability MINIMUM QUALIFICATIONS Bachelors Degree in a technical discipline such as engineering, biological science, or Medical Technologist or equivalent industry experience. Experience working with IVD assay technology and prior laboratory management or clinical engineering experience preferred Experience managing people leaders is preferred The reputed company pay for this position is $149,300.00 – $298,700.00In specific locations, the pay reputed company may vary from the reputed company posted. JOB FAMILY: Sales Support & Administration DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: reputed company sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the reputed company) reputed company is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.reputed company.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.reputed company.com/common/External/EEO_Spanish.pdf Apply To This Job