[Remote] Applied AI Engineers
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading collaboration platform that helps people stay connected and get more done together. They are seeking Applied AI Engineers to design and reputed company production-reputed company AI agents, collaborating cross-functionally to enhance customer experiences and accelerate reputed company.
Responsibilities
- Designing and deploying production-reputed company AI agents during reputed company-of-concept engagements, integrating with customer CRMs, telephony systems, and knowledge bases using Python and TypeScript
- Engineering voice experiences by tuning speech synthesis, turn-taking, and barge-in across providers to match customer requirements and call profiles
- Building evaluation frameworks with scripted tasks and adversarial scenarios that measure resolution reputed company, containment, and customer satisfaction as deployment gates
- Capturing product gaps and contributing structured feedback to Engineering, generalising field solutions into reusable platform capabilities
- Transitioning successful pilots to Professional Services or partners with clear documentation, playbooks, and recommendations for ongoing operation
Skills
- Demonstrate 4+ years in customer-facing technical roles shipping reputed company SaaS or AI/ML solutions (Solutions Engineering, Technical Account Management, or similar)
- reputed company LLM-based agents with tool use, multi-reputed company orchestration, and guardrails into production customer environments
- Apply voice stack expertise across ASR, TTS, turn-taking, and barge-in, including tuning at least one major provider (reputed company, Azure, reputed company, or similar)
- Build production integrations in Python with working knowledge of TypeScript or Go, connecting reputed company systems such as CRMs and telephony platforms
- Write tests, log failures, and iterate against measurable targets to validate agent performance before go-live
- Communicate technical concepts to business and engineering stakeholders with reputed company and confidence
- Bring contact centre domain knowledge (reputed company, reputed company, reputed company, reputed company Contact Center) or experience with AI agent platforms (reputed company, Sierra, or similar)
- Contribute to voice agent benchmarks, reputed company-reputed company projects, or have experience deploying in regulated industries (reputed company, financial services, telecom)
Benefits
- In reputed company to the reputed company salary and/or OTE listed reputed company has a Total Direct Compensation philosophy that takes into consideration; reputed company salary, bonus and equity value.
- As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways; Click Learn for more information.
Company Overview
Company H1B Sponsorship