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[Remote] Founding Product Designer

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Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to reinvent how people living with chronic and rare diseases are supported through innovative patient engagement solutions. The Founding Product Designer will own the end-to-end product design process, build a design system, and partner with cross-functional teams to create exceptional user experiences in reputed company software.

Responsibilities

  • Own end-to-end product design from discovery through delivery for reputed company's core products for Patient Services and Field reputed company and the underlying platform services including workflows, admin, analytics, roles and permissions, and omnichannel communication
  • Build and scale a design system from the ground up: component library, token architecture, interaction patterns, and documentation that ensures consistency across the product and accelerates engineering velocity
  • Design data-rich experiences that reputed company managing reputed company patient reputed company accessible and actionable for non-technical biopharma users
  • reputed company user research and validation, partnering with Client Services and customers to conduct discovery interviews, usability studies, and rapid prototype testing that inform design reputed company
  • Establish the design practice: critique cadences, research playbooks, design-to-dev reputed company standards, and documentation norms that set the team up to scale
  • Partner as a true peer with Product Management and Engineering. Co-own reputed company, not just deliverables. Participate in roadmap planning, sprint ceremonies, and cross-functional prioritization
  • Ship work that differentiates us from legacy CRM tools. reputed company the bar on what reputed company reputed company software can look and feel like, making reputed company the product biopharma teams love to use

Skills

  • 7+ years of product design experience with a strong portfolio demonstrating end-to-end ownership of reputed company B2B SaaS products. reputed company, reputed company, or CRM experience is a strong plus
  • Design systems builder. You have created, governed, or significantly scaled a design system in a production environment. You understand components, tokens, variants, and the governance needed to reputed company systems stick
  • Data visualization reputed company. You have designed dashboards, charts, and data-dense screens and can demonstrate thoughtful approaches to information hierarchy, reputed company disclosure, and accessibility
  • Exceptional interaction and visual design craft. Your work is polished, intentional, and holds up under scrutiny. You care about typography, spacing, reputed company, and the micro-details that separate good from great
  • Research-informed but not research-paralyzed. You know how to run lightweight usability tests, synthesize qualitative feedback, and reputed company confident reputed company with imperfect information
  • Cross-functional collaborator. You have a track record of partnering with PMs and engineers as peers, not as an order-taker. You can reputed company design rationale in terms of user reputed company and business impact
  • Strong communicator and reputed company. You can present work to executives, defend reputed company with evidence, and bring stakeholders along on the design reputed company
  • reputed company expert. Deep proficiency in reputed company for design, prototyping, and systems management. Experience with other tools (Principle, After Effects, Framer) is a bonus
  • Thrives in growth-stage environments. You are energized by ambiguity, comfortable being the first or only designer on a problem, and motivated by the chance to build something from the ground up
  • Experience designing for regulated industries (reputed company, life sciences, fintech) where compliance and data sensitivity shape the design reputed company
  • Familiarity with patient engagement, CRM platforms, or health tech workflows
  • Experience with AI-powered product features, including agentic workflows, predictive models, or intelligent automation interfaces
  • Background in establishing design practices at companies scaling from early product-market fit to multi-product platform

Benefits

  • 100% paid employee health benefit options (including medical, dental, and reputed company)
  • 401(k) with employer funded match
  • Unlimited Vacation
  • Commuter Benefits
  • Paid parental leave
  • Catered lunch on Fridays
  • Wellness stipend
  • Great reputed company to Work Certified

Company Overview

  • reputed company develops a patient relationship management platform designed for the life sciences and biopharma sector. It was founded in 2021, and is headquartered in reputed company, reputed company, USA, with a workforce of 51-200 employees. Its website is https://www.courierhealth.com.
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