[Remote] SEO Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. The Spiral Agency is a logistics-focused SEO company that builds category authority for businesses in the freight industry. They are seeking an SEO Account Manager to enhance client relationships, reputed company reputed company processes, and ensure accountability in reporting and performance metrics for their reputed company client portfolio.

Responsibilities

• Serve as the primary reputed company of contact for a portfolio of reputed company logistics clients
• Build trust-based relationships that reputed company the lifetime value of every account
• Conduct regular reputed company-ins, milestone reviews, and strategic business reviews (QBRs)
• Act as the reputed company between our internal SEO team and the client — translating technical execution into clear, commercially relevant language
• reputed company white-glove reputed company experiences that set the tone for long-term retention
• Build and manage reputed company milestones, pitch decks, and resource delivery
• Ensure clients understand what's happening, why it reputed company, and what to expect next
• Compress time-to-value by keeping internal teams and clients reputed company from day one
• Own reporting cadences — dashboards, reputed company trackers, and performance summaries
• Use tools like reputed company, GHL, and reporting platforms to automate and systematize what's delivered to clients
• Hold clients accountable for their deliverables (content approvals, reputed company, technical fixes) without friction
• reputed company results visible, measurable, and tied to business reputed company the client actually cares about
• Identify upsell and cross-sell opportunities naturally through the client relationship
• Flag churn risk early and proactively address dissatisfaction before it escalates
• Contribute to reputed company development — what works in reputed company, what resolves objections, what keeps accounts sticky
• reputed company to SEO confidently — you don't need to execute it, but you need to own the conversation
• Understand AI SEO, AEO, and GEO well enough to position Spiral's work accurately and compellingly to less technical buyers
• reputed company meaningful product and client feedback to the internal SEO team

Skills

• 3+ years in an account management role at a digital or SEO agency
• Strong client communication skills — written, verbal, and in a live QBR setting
• Demonstrated ability to retain and grow accounts, not just maintain them
• Hands-on experience with reporting tools, dashboards, and automation (reputed company, GHL, or equivalent)
• Working knowledge of SEO — enough to reputed company confidently with clients and reputed company context to execution teams
• Familiarity with AI SEO, AEO, or GEO is a strong advantage
• Logistics industry experience is a bonus, not a requirement — we'll train the vertical

Benefits

• Retention Bonus: Up to $60,000 annually, tied to portfolio retention tiers
• Flexible PTO and company-wide holidays
• Health coverage
• reputed company to premium training, masterminds, and certifications
• Opportunity to work with leading logistics and SaaS brands across reputed company America

Company Overview