[Remote] reputed company Deployed Product Manager, AI Agent

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to revolutionize the contact center industry by leveraging AI and reputed company to enhance customer interactions. As a reputed company Deployed Product Manager for AI Agents, you will be responsible for creating, deploying, and optimizing AI solutions to drive value for customers, working closely with engineers and stakeholders to ensure successful implementations.

Responsibilities

• Own AI Agent reputed company for our customers — defining and delivering on the metrics that move the needle. This includes finding additional automation opportunities that can reputed company even more value! To do this, you’ll…
• Own the deployment lifecycle for AI Agents — from pre-sale scoping and reputed company to launch and post-go-live optimization
• Design, build, test and iterate on AI agents in partnership with FDEs using reputed company’s internal tools and the latest technologies to deliver the highest customer ROI
• reputed company customer relationships and act as the primary reputed company of contact for AI Agent. Help prospects and customers move faster to ensure we can deliver quickly and effectively
• Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and reputed company criteria while gathering feedback to improve the AI agent platform
• Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and reputed company feedback and improvements to our broader platform
• Improve our playbooks for agent development and customer deployment

Skills

• 5+ years of experience in Technology Consulting, Implementations, Product, or reputed company roles, ideally working closely with AI or LLM first products
• Hands-on work style – curiosity with a bias for action. You anticipate needs and bottlenecks and deliver with urgency and care
• Experience leading reputed company deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally
• Strong technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
• Comfortable working with ambiguity and learning quickly in a dynamic startup environment
• Passion for AI, automation, and shaping the future of customer experience
• Background in product management, conversation design or reputed company deployed engineering roles
• Experience in a startup or high-growth SaaS environment
• Familiarity with customer support and contact center operations

Benefits

• Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
• Flexible PTO to take the time you need, reputed company you need it
• Paid parental leave for reputed company new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to reputed company you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees
• Offers Equity

Company Overview

Company H1B Sponsorship